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Customer reviews

Rating 4.7 out of 5 stars with 1386 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers appreciate the iPhone® 5s 16GB's excellent camera quality and ease of use, frequently praising its sleek design and intuitive interface. Positive feedback also highlights the screen size and lightweight feel of the device. However, some users expressed concerns regarding battery life and the cost of the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,386 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    I'm slow, it's fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent 5 happy years with my 3GS. Didn't buy the 4's or early 5. Finally my iphone started to show it's age and needed to be retired. The 5S is really a terrific piece of equipment. And it's lightning fast. I'm still discovering something new every day.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Does what I need it to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second iPhone, the first being a 4s. The upgrades in the 5s are nice, better picture quality and battery life. Still retains the friendly user interface. I can't imagine using a different phone; this does everything I need it to do and more.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    iPhone 5s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for daughter. She bought an Otterbox case since she is prone to dropping her phone. Greatest feature is finger bio ID security feature, prevents others from accessing and is quick to open. Fast connections and very clear pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Fantastic phone ... highly recommend it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd iPhone and they just keep getting better. This phone's speed and clarity are a big improvement from my iPhone 4. I also really like the Touch ID functionality. I use it to access my phone, as well as make iTunes and App Store purchases.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great about this phone except battery life. Hopefully by the battery running low often the phone is trained to help charge up the battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the 5s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only wish I could have afforded the 6. But I'm very happy with the 5a

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY OLD IPHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LIKED VERY MUCH NUT I HAVE TO TRADE IN FOR THE NEW IPHONE 6 PLUS

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Slim, fast, light, quality pictures, reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, fast, versatile, smarter than first generation, safe, finger print recognition which helps to keep information safe and from thefts

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Nice Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone! I love it for the most part. The camera is much nicer than all the previous iPhone's I have had in the past. The sound quality is also a little better when listening to music. With lots of use - mostly apps, the battery life seems better as well. I wish there were cheaper quality cases. The prices for the cases is ridiculous. It's a piece of plastic covering a phone!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Faster than I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from an iPhone 4 to the 5s and I love it! You never know how slow something is until you get a faster version. Apps and videos load in seconds! Battery life is about average for Apple, I usually have a charger wherever I go just in case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal on it for Black Friday sale......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    reliable. very happy with the purchase. thanks for the great service.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    In LOVE with the color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an iPhone user. This replacement was due to water damage to my 5. While there seems to be very little difference in technology between this and my 5 I absolutely LOVE the look of this one! The camera is superior and I use it frequently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all Apple products, there products are the only ones I use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally got the iPhone. Happy, Happy, Happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was holding off on getting the iPhone. So glad that I finally did it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade from iphone3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to get more memory. Cheaper at Best Buy than at my carrier ATT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 5s is reliable and fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version of iPhone is one of the best cell phones on the market. It is not just a reliable but fun mobile device with lots of features. Thousands of itunes apps are available to customize the phone and help bring more fun in your life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the phone for my son, and he loves it. Very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5s is a great new phone. Overall the call quality thanks to ambient sound cancellation and new features like the fingerprint sensor work flawlessly. Some might prefer a larger screen, but it hasn't mattered to me. The other option was the Galaxy S4, which also looks like a great phone, but thus far I've been unhappy with Android OS becoming sluggish after about 6 months of use. That issue may have been corrected by now, so you probably can't go wrong with either phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phones glad we upgraded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service thanks best buy! Quick and efficient setup.

    I would recommend this to a friend
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