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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 773 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers appreciate the iPhone® 5s 16GB's excellent camera quality and ease of use, frequently praising its sleek design and intuitive interface. Positive feedback also highlights the screen size and lightweight feel of the device. However, some users expressed concerns regarding battery life and the cost of the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 773 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. Processor is fast. LTE is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great speed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the 5s. Huge upgrade from iPhone 4. It's easy to navigate. Love having the new iOS software. I also got more memory.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Excellent phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect choice for any Apple devotee. If your not an Apple junkie, a Droid may be a better choice for better battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used iPhones for 5 years now. The 5S is the best one I've owned. The finger print scanner is a life saver for keeping coworkers and my kids out of my phone. Screen resolution is second to none. iPhones are extremely reliable, and at my age, that is very important to me. This phone will not disappoint you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone yet!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several versions of the iPhone. This one is by far my favorite of them all. Love the Touch ID unlocking. Works great. I am on my phone quite a bit during the day and the battery life seems to be perfect for how much I use my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Love the speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the 3G. Love the speed and features. Not crazy about the feel. Awkward size for one hand use on the fly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone Yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with every new iPhone that comes out Apple keeps making them better. This time around the iPhone 5s does not disappoint. I could go on reviewing, but with the many full reviews on the internet it's easy to find out how good this phone is.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Phone, battery life should be improved, I have to charge the phone at least 2 times a day that is big problem

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    The phone works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works great on the network. Much faster than my previous phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Iphone 4 so its a big upgrade for me. If you have the Iphone 5, it wouldn't be much of an upgrade for you if you updated your software. Overall I love it and I'm a big apple fan.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great phone overal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone love how easy it is to use on an every day basis

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Finally I got an IPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many years of Android I gave Apple a try. So far I liked the size of it and the quality of camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone but should have got the next size up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone but wish they would have left the 30 pin plug, every thing else is great. Have had a couple problems answering calls but it's a great phone with all the apps available

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    paid $200, not bad but be careful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy nor ATT CUSTIMER SERVICE REPS dont tell yoou that by upgrading a phone and signing another 2 year contract, they tie you I to a contract and strip you of the customer appreciation savings of $25. So I nstead of paying $15, ATT ups the fee to $40. How is this customer appreciation? You wind up paying $25 more foe 24 months which is $600 plus the $200 that we paid Best Buy. We are going to wind up paying $800 for a new phone... not fair!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Delivers exactly what I expected, a great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me awhile to move to the iPhone 5 from the 3GS version but I'm glad I did. The expanded usefulness of the phone was remarkable and the functionality performed as promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in love with my iPhone there no phone like this one it's just the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 5S is a great device. All but the fingerprint reader works exactly as advertised. My iPhone 4 never let me down and now I feel that I have the same only better.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    easy use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast download and internet. Loads of great easy features and apps. Good sound in music. Best phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good iphone for upgrade from 4s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a good upgrade from a iPhone 4s, the only reason I returned it was because I had the ability to get the iPhone 6.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the iPhone. It's fairly easy to navigate. It's an improvement over the iPhone 4.

    I would recommend this to a friend