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Customer reviews

Rating 4.7 out of 5 stars with 773 reviews

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  • Battery Life

    Rating 4.2 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers appreciate the iPhone® 5s 16GB's excellent camera quality and ease of use, frequently praising its sleek design and intuitive interface. Positive feedback also highlights the screen size and lightweight feel of the device. However, some users expressed concerns regarding battery life and the cost of the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 773 reviews
  • Rated 4 out of 5 stars

    Ups and Downs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I love the phone but I had to replace it only three weeks after gettin gi tbecause the ringer/silencer switch on the side broke. Even thugh I only had the product less than one month, the Best Buy Mobile where I purchased it would not replace it and I had to take it to the local Apple Store for a replacement phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice upgrade to the 4s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice smart phone. It is my 4th iPhone and is the best yet. Many features and apps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with lots of extras, I finally was ready to join the rest of the world and leave my blackberry in the office drawer. I was able to have NO regrets and find the operating system was much easier to use and I would recommend the iPhone to anyone seeking an upgrade but may be nervous about change..... Get one, you won't be sorry!!!!!! My wife and daughter both have them now we are complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to give this to my son for Christmas and he loves it. We have had all the iPhones since they first came out and this one doesn't disappoint. They only thing I wish it had was a little bit bigger screen, but I guess that will be on the iphone six

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yet another great device from Apple!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long time Mac loyalist....great phone for beginner or the busiest executive. Absolutely essential part of life. You cannot go wrong with this mobile device.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Has nice camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 5s is a good phone. I like it. It has a nice camera and clear picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The slow-motion camera is pretty cool. The fingerprint detection doesn't always work - you sometimes need to reposition your registered finger(s) multiple times or even use your passcode. This is my third iPhone and will likely be a lifelong user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple makes the best phones, hands down, I have absolutely no negative comments to make about it. It's not big and bulky unlike the copy cat models...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great phone if you are looking for a up grade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    apple apple apple .. if your looking for the top of the line phones .. you will have one with the 5s .. for the chip inside to the all the new features inside .. touch id you can't get enuff of it .. from locking to unlocking your phone .. apple is the best

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Somewhat Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love iPhones and was somewhat concerned about the 5s as many people complained about the calendar; however, I found that to be easy to adjust to the differences but not so much with text messages and closing apps! Fortunately, I had some great help from my grandson and an Apple staff so I can do it all now!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really like it but there are some nice features. Since my old phone broke, I was glad to have one that works but it is not my favorite. I don't know how to do all the features even after having it for four months. Not overly impressed.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD for use but not for the prize Need to do your homework before to buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    My best upgrade from 4s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have upgraded to 5S from 4S , LTE speed and camera quality is what i like

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was what I needed and wanted and got several incentives with it. Only problem I had was that the att plan that we signed up for was not correctly explained and now we are paying a lot more then what we were told we would. Overall tho it was a great but with very personable sales reps. Just make sure you know what you are buying before you sign the contract.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Good upgrade iPhone 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice improvement from my previous iPhone 4. Like the larger Screen size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's an Iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't seem any different then my 4s until I started using my wife's 4s and it felt small. So even though I'd like the screen to be larger, it's not bad. Closed system makes everything work together so it really is a great phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great security feature on phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera and new fingerprint scan! Great phone!! Love my iPhones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone knows this is a great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple should let you upgrade the memory with a cheap micro SD card. 16GB is really only a little over 13GB available space and that gets filled-up quickly these days. Paying $100 more for a 32GB phone though is not worth it to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast and compatible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will forever buy Apple products from Best Buy because you all have the best prices and Apple is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much lighter than the Iphone 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't realize how slow my phone was until I got the 5s. Good phone, efficient, but not much different in quality or style of phone than the 4, just lighter and faster.

    I would recommend this to a friend