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Customer reviews

Rating 4.7 out of 5 stars with 773 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers appreciate the iPhone® 5s 16GB's excellent camera quality and ease of use, frequently praising its sleek design and intuitive interface. Positive feedback also highlights the screen size and lightweight feel of the device. However, some users expressed concerns regarding battery life and the cost of the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 773 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very fast & no problems yet w/the battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPhone 5, I'm very happy with it & the battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Addition to the iPhone Family!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due for an upgrade, so I came to Best Buy to get this new iPhone! Love it so far! Hopefully it will last another 2 years for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great new I phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything transferred over great. I loved my last I-Phone the on off button quit working so I had to get a new one Very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple has done it again - fantastic hardware and software. Only problem is the rigid plans from AT&T. We only use 1-2GB data and we would have to pay more for a limited plan vice our unlimited data plan. Stupid at&t.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does it all!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple continues to make the finest cell phones hands down. There are so many great features and I tend to forget about the SIRI tools. Intuitive, no problem with a first time smart phone user doing well immediately.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Love the camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected! Love the camera so much more than the 4!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    It's an iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a newer version of the same ole iPhone. Nothing special.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The pourage is just right...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a fan of bigger phones. I had a 4s, and I've decided stopping at the 5 will be okay. Even though it's a little bit longer, I still had to think about it. After I used it for a time, it wasn't so bad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, i like the size and display. Easy to set up. I like the fingerprint recognition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new phone. My wife liked it so much I had to get her one too. We were due for upgrades. She had iPhone 3GS I had 4s. I really like LTE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neat upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, I wouldn't expect anything less than ideal from Apple. Although not much of a change from its predecessor, the new camera makes for a great change.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great for emails and texting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ease of use phone great for emails texting surfing the web

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought the purchase was outright ( i.e. without a contract). Now found myself in a hassle with ATT. Waiting for a promised response, but so far no action on their part. It is more than a bit frustrating.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for a fair price if you're upgrading. Apple's iOS is still a great system for mobile ops, and it is getting better. Glad I upgraded when I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's not an android, it's better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always owned iPhones and been surrounded by android users but have never been disappointed. This phone is reliable and does not crash like androids. The UI is simple, and to the point. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good phone, easy to navigate, good battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, good camera, lots of great apps available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use some color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is another great phone from apple. I wish they would have done some color. But I love the finger print id thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone still rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was an upgrade for my son and he is elated with this phone. Quite the step up from the 4 he had.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Improved camera expected battery life to be longer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Larger screen, don't think it's any faster than 4s.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple is Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good phone. It does what you want. As with all Apple products they like to change things for the sake of change so new OS will come out and something is not where it used to be. I'm used to Apple, but every time I need a new phone I think maybe I should switch it up. Maybe next time.

    I would recommend this to a friend