Last-Minute SavingsLimited quantities.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $199.99
with activation today

Customer reviews

Rating 4.7 out of 5 stars with 1386 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the iPhone® 5s 16GB's excellent camera quality and ease of use, frequently praising its sleek design and intuitive interface. Positive feedback also highlights the screen size and lightweight feel of the device. However, some users expressed concerns regarding battery life and the cost of the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,386 reviews
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    The phone is great, plenty of gigs.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great overall. When I'm out in town I get great service, but in the house I get no bars. Had to by a microcell tower, now I get 5 bars. picture quality is great, streaming is fast with the LTE and the new headphone are really comfortable. I recommend this phone (I phone 5s) to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Worth the upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 5s is everything I had hoped for. Much faster than my older iPhone, with dramatically better graphics and performance, The HD video is almost as good as that of my digital SLR.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great phone. Much better than my old 4s.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 5s is a great phone. It's much lighter than my old 4s. It's battery life is much better too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with super features. I am somewhat of a novice when using the features but I'm having fun learning how to use it. I'm only sad that I didn't make the purchase earlier.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    just love phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new 5se . Everything I want in a phone. The camera is great. Lovecface time with my friends and family. Over all I love the software, would never got back to any other phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Excellent smart phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 5s is an excellent product. I am able to back it up, make changes, receive and send emails, keep track of a lot of information in a small package that fits in my pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded a family member to this iPhone, and it was well worth it. The HD video is excellent, especially when using FaceTime. Performance is better than the older iPhone it replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Apple outdid themselves

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone, improved battery life and processing speed. Multi tasking is a much welcomed addition.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Go get two!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always had an iPhone, it was a no brainer going from 4S to 5S... Do it Hansel!!! Can wait for my next upgrade... Where are my points!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good pruduct

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the iPhone 5s after my iPhone 5 was stolen about a month ago. I like it, but if the price on the iPhone 5 is dramatically better than on the 5s, I would go with the 5. The battery life is supposed to be better; I haven't noticed it. The browsing speed is also supposed to be better, which I also have not noticed. This could be because I had to cancel my contract and switch carriers to get a new phone for a decent price. The call quality seems worse, but I'm definitely blaming that on the new carrier. The only difference I have really noticed is the Touch ID, which I do like. I feel like it makes keeping my information secure much less of a concern.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 6 iPhones now 3 5s the only real draw back is the battery life. I'm constantly on y phone and many times I have to recharge it. Other than that the phone is all that and more

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great phone for everyday use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a replacement of our old iphone 4. It is very easy to operate. Photo quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my iPhone 5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Gray iPhone 5s when I upgraded my daughter to my iPhone 4s. So far, so good! There are probably a lot of functions I haven't figured out yet but I'm getting there!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great product from Apple

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top quality smart phone with unlimited app supply. An all-in-one pocket phone/computer. High trade-in value with my previous iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Fast operations

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was a gift to upgrade from a 3gs. The 5s is far above the 3gs in speed and function. I'm sure that Apple will continue to improve on this course in the coming years.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Nice phone with camera.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an iphone 4 to the 5s gold. It was a good deal with the price match and using my Best Buy rewards. It is very handy for phone calls, pictures, text, e-mails, apps, and searching on the internet. I wish they would have kept the chargers the same as the iphone 4 and ipad.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Exactly what I expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do wish the screen was bigger and there was better contrast on the keyboard and icon so I could see it better, but the rest of the phone is great. No troubles and very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Best iPhone so far! The camera is far superior to the earlier phones. Would definitely recommend! Great battery life! Got a great sale price too! A+++++++++++++

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my iphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a heavy phone user. IOS7 flows nicely and really easy to use. I would suggest this phone to everyone, it truely is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple did a pretty good job upgrading from the 4s to the 5s. I skipped the 5 so, I don't know how it performed. The reception is better and it is faster. However, I am a little underwhelmed. I don't like the new calendar and the finger print reader only works about half the time.

    I would recommend this to a friend
Sponsored