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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1386 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers appreciate the iPhone® 5s 16GB's excellent camera quality and ease of use, frequently praising its sleek design and intuitive interface. Positive feedback also highlights the screen size and lightweight feel of the device. However, some users expressed concerns regarding battery life and the cost of the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,386 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iphone is terrific . It took some time to learn how to use all of its features. Once you learn the know hows of all the features, it exceeds all of you expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is awesome, the browser speed is really fast. These were the main two selling points for me. Our old iPhones only had 8gb, this has double the space with 16.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent camera....love the touch ID

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 5s is the best iPhone to date. It's fast, battery last a good time and best of all everything works when you need it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I love this phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I love this phone. I use it quite a bit for texting, emailing and searching the internet. The camera is great too.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love the iphone 5!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an Apple girl and love their products. My iphone 4 died and I got the 5s. The battery life is short but that's pretty typical with all the apps and notifications.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This phone is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome smart phone that allows you to do basically anything! I rely on it daily and doubt I will ever switch to another type of cell phone in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Way better than my old phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought three phones and all three work very well. It is an improvement over the 4/4S/5, but the headphone jack location on the bottom of the phone is cumbersome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent tool. Technical assistant.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a bit of a beginner, this phone makes it simple to learn the basics and provides good guides for the more involved applications. How did I ever live without it?

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone for my husband and he loves it. The fingerprint reader makes it easier to open the apps than a password. The picture is great and video runs well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great camera and video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with upgraded purchase camera is great - love the video slow motion feature

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wise decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the iPhone 3GS. Definitely a good decision. Much better performance. Only complaint is the activation that took entirely too long at the best buy store.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent phone. Light and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my iPhone gold--- sleek and classy! Love all the apps on it. AirDrop is so convenient! Picture quality is great. Surfing is really fast. Highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For my Wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get a new phone for my wife after she sent it through a load of laundry. The new features are awesome

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. It took awhile to get everything over from my iPhone4. The 5S is really nice... Light. Att could be better. Best Buy is a good place to buy a phone.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. I'm a big fan of iPhones and this is the best one yet. With the fast processor combined with iOS 7, it makes the phone a great device to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have resisted purchasing a smartphone for a long time to avoid data charges. I'm always forgetting my camera when I visit my granddaughter, and as a die-hard Apple user, I couldn't resist the temptation of the sale pricing available through Best Buy before Christmas, and I bought this as my Christmas gift to myself. I haven't begun to figure out all that I need to take full advantage of its capability, but everything I have done with it so far has exceeded my expectations. I am especially impressed with the clarity of voice calls. I love the way it syncs with my other Apple products.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great phone. Don't use Siri as much as I thought.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used iPhones for years. This one is the best so far. Best Buy had them on sale and I was due for an upgrade so I jumped. Love it. Much faster than my iphone 4.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got gold, I can see the difference between 5 and 5s in terms of speed. Fingerprint sensor made it much safer now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I each have an iPhone 5 and have been very pleased. Added my son to our family plan for a very reasonable price with the purchase of an iphone 5S. He loves it and so do I. Apple makes the highest quality products. cosmetically perfect, functionaly perfect, excellent tactile feel in your hand. The 5S is noticeably faster than my 5 and the battery life is excellent. I am not a huge fan of iTunes but I can live with it. Only reason I would ever consider an alternative to apple would be to get a Galaxy for the android flexibility, replaceable battery and SD memory expansion.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent phone and great IOS 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone ever by Apple. 64 bit architecture is super fast and gives best experience while playing game or watching video without compromising battery life.

    I would recommend this to a friend
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