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Customer Ratings & Reviews

Your price for this item is $199.99
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Customer reviews

Rating 4.7 out of 5 stars with 1386 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

Pros mentioned filter

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97%would recommend to a friend

Customers are saying

Customers appreciate the iPhone® 5s 16GB's excellent camera quality and ease of use, frequently praising its sleek design and intuitive interface. Positive feedback also highlights the screen size and lightweight feel of the device. However, some users expressed concerns regarding battery life and the cost of the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,386 reviews
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love the internet speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from IPhone4 to 5s and was amazed at the difference in speed of contraction. Also the sound quality with phone calls are much clearer with the 5s.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an iPhone user for many years I love the quickness from the iPhone 5S. It is user friendly and contains a lot of storage for apps and pictures

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My first smart phone. Glad I choose this phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first smart phone. What was I waiting so long for? Best Buy had a sale so I took the plunge. A wealth of info at my finger tips, yet easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone for everyday use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been an Iphone user and this phone has an amazing camera!!! So much better than the last versions!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Finally upgraded to iphone 5s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the iphone 4 for 3 years, so this was just an upgrade. The 5s is great with more features than the 4. The new charging port is annoying since I had to buy new chargers, and the battery life is not great. Other than that, I'm pleased with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new Iphone 5S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the new Iphone 5S, had a 3GS for 3 1/2 years so really ready for all the new features and upgrades.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great battery life and good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from iPhone 4S. The screen is bigger and has more rows for apps. The finger print recognition is great, so you don't have to remember a password.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Wonderful upgrade from 3GS iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera rocks! Nice call quality through ear speaker and speaker phone. Sound quality is also nice with music!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Works great, does everything I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, does everything I need, camera is great, Internet is fast, calendar is awesome, apps are great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone..... still wish for better battery lif

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm on my 5th new Iphone and love it! It keeps getting better and better.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    My first iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plain and simple it just works. Everything I've ask it to do it just does. Camera works quite well. I hated all my previous phones but like the iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was easy to set up, it easy to use due to basic GUI & functionality. I can iCloud my Mac & Apple TV as well, it was a good purchase overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 5s is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th iphone and byfar this one is the best. Lots of features, and Apple is far and away the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great phone. It is my first smart phone and it is providing great service. I can't wait to upgrade at a later date. It was a great starter phone. Easy to learn and provides great service. The only negative issue we had was that there was no instructions or paperwork which came with the phone. I understand if you all want to save on paper, but how about providing a website where you can go and learn all about the features on your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had an iPhone for several years and keep upgrading. The only thing I don't like about it is that you have to use iTunes to transfer photos from a computer to an iPhone or iPad. I am always afraid of syncing or deteting the wrong thing. But that is a whole different issue.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    A great phone for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my iphone 5s. Upgraded from 4s, and this one is lighter and images are sharper. It was easy to set up and easy to use. Get one, you'll love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best iPhone yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhones get better every year! Apple raises the bar with each release!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had an iPhone from the first ones manufactured. The old phone needed replaced and when Best Buy had a discounted price on Black Friday, I jumped on it. First, the on-line experience with Best Buy was excellent. I was able to extend my current contract and have it quickly verified by the carrier. After finishing the transaction, I was able to make an appointment to pick up the phone at a nearby store on the same day. I was in and our of the store in minutes, despite the fact that it was Black Friday. The phone is great and buying it was a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this from an iPhone 4 and can't believe the amount of differences between the phone. I loved my old one, but love this one even more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone--size, screen and features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this 5S. Has everything I need without being a huge phone in size.

    I would recommend this to a friend