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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1386 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers appreciate the iPhone® 5s 16GB's excellent camera quality and ease of use, frequently praising its sleek design and intuitive interface. Positive feedback also highlights the screen size and lightweight feel of the device. However, some users expressed concerns regarding battery life and the cost of the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,386 reviews
  • Rated 4 out of 5 stars

    Greatly improved except for font colors and sizes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My main complaint is the readability of the fonts for notifications. Some, not all, but most seem to have a grey box with white font that is very thin. Shows off pixel density but almost impossible to read w/o magnifying glass. Many functions changed dramatically, esp. calendar. Took me a long time to figure out where "list" went, figured out had to do search to get the list that used to be an explicit option. Geek Squad conversion from 4S was very smooth, with nothing lost.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect iphone. Great features. Easy setup and user friendly. Supper cool looks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Really nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy switching from a Motorola Atrix 2 that I had been using. Easy to learn then differences between ANDROID and the IOS software. Glad that I made the switch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the new security feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never setup passwords to unlock any of my previous phones. Well, as it goes I lost my last phone. Just glad it was another iphone I was able to use "find my iphone" app and lock it. Anyway on the 5s there is a fingerprint reading feature for unlocking the phone. Once it is setup it is easy and quick to unlock my phone. My opinion it is better than swiping numbers to unlock a phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably my 7 or 8th iPhone and it has not disappointed. Quality of the device is outstanding and while it seems familiar is also feels fresh. The new thumbprint recognition is incredibly convenient and really fast. For $99 this was a great value. Slow motion video is my favorite new feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stunning in design, love the sleek sexy feel. Finger recognition is just cool

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Always reliable Apple product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Have stayed in the Iphone family and have not been disappointed.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Simplest phone use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone, but battery don't last long enough, after market dont work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone, does everything I want it to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded my 4 in for the 5s. I use my phone so much at work I wore my last phone out. Best buy had a great trade in promotion. They helped me set it up and it was ready to go. The gold is so beautiful. The fingerprint I.D. Is pretty cool. The more I use it the more great feature I find. Love this phone!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Phone size just right not to wide. Easy to hold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Network speed is better than iPhone 4. Sound and Camera qualities are great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love my iphone 5s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iphone5s phone. It is easy to use and got it for a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This iPhone is much better than the Samsung S4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid full price for this Iphone to replace my Samsung S4 that had major reception issues, This phone looks great and functions well, just as my other iPhones had in the past. I have static as background noise with this iPhone where as I didn't have this type of issue with other Iphones in the past. Overall, this phones works much better than what I had and will keep it.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    An iPhone is an iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fingerprint sensor works very well and fast. Phone is swift in operation.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good product, easy to use. Camera is much better and improved.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love it:)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all iPhones. This is the fastest yet:) can't wait for the next one.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great upgrade from my iphone 4.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for the 5s and its awesome. its so mich lighter then my 411

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my upgrade to 5s. sharp looking and awesome operating system.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPhone. Love the gold color. The camera takes great pics

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    An Apple---what more can I say!!``

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great phone-- i like better than the 6--fits just right!!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Wonderful iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this iPhone. The only thing I would work on is the battery life.

    I would recommend this to a friend
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