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Customer reviews

Rating 4.7 out of 5 stars with 1386 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers appreciate the iPhone® 5s 16GB's excellent camera quality and ease of use, frequently praising its sleek design and intuitive interface. Positive feedback also highlights the screen size and lightweight feel of the device. However, some users expressed concerns regarding battery life and the cost of the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,386 reviews
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    The color on the new 5GS is amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much lighter than all other iPhones. Great screen color.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone! Keeps me organized. . Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from an old 3GS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an all around great phone. It has a lot more features than my old phone and faster upload and download speeds that the old 3G network. Signal seem to come in strong almost everywher I go expect in large stores with a lot of metal in the structure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is amazing. iPhones are just great in general. What sucks is BestBuy's return policy. Maybe BestBuy should provide a disclaimer for there return policy besides the smallest sign in the world by the register. Further more most of the people you have working at BestBuy have the worlds worst customer service skills.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great speed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the 5s. Huge upgrade from iPhone 4. It's easy to navigate. Love having the new iOS software. I also got more memory.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone with easy to use features/good upgrades

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Excellent phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect choice for any Apple devotee. If your not an Apple junkie, a Droid may be a better choice for better battery life.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Excellent phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect choice for any Apple devotee. If your not an Apple junkie, a Droid may be a better choice for better battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. Processor is fast. LTE is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Slimmer and faster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from iphone4 to iphone5. Looks nice and works faster. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iPhone 4 was almost 3 years old and was in need to replacing. I had been looking, but the iPhone 5s had been out of stock most places. When I called Best Buy, I learned they had one gold iPhone. I jumped in my car and headed out to claim it as mine.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Love the speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the 3G. Love the speed and features. Not crazy about the feel. Awkward size for one hand use on the fly.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Good for watching videos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bigger screen for watching videos is good. Finger print sensor is not so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used iPhones for 5 years now. The 5S is the best one I've owned. The finger print scanner is a life saver for keeping coworkers and my kids out of my phone. Screen resolution is second to none. iPhones are extremely reliable, and at my age, that is very important to me. This phone will not disappoint you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone yet!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several versions of the iPhone. This one is by far my favorite of them all. Love the Touch ID unlocking. Works great. I am on my phone quite a bit during the day and the battery life seems to be perfect for how much I use my phone.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Phone, battery life should be improved, I have to charge the phone at least 2 times a day that is big problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the new Iphone what's not to love, I bought the gold backed one and it is beautiful, the new IOS comes on it and it looks sleek, the battery life is extended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone Yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with every new iPhone that comes out Apple keeps making them better. This time around the iPhone 5s does not disappoint. I could go on reviewing, but with the many full reviews on the internet it's easy to find out how good this phone is.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    The phone works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works great on the network. Much faster than my previous phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great phone overal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone love how easy it is to use on an every day basis

    I would recommend this to a friend
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