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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1386 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers appreciate the iPhone® 5s 16GB's excellent camera quality and ease of use, frequently praising its sleek design and intuitive interface. Positive feedback also highlights the screen size and lightweight feel of the device. However, some users expressed concerns regarding battery life and the cost of the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,386 reviews
  • Rated 5 out of 5 stars

    LOVE IT!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Iphone 4 so its a big upgrade for me. If you have the Iphone 5, it wouldn't be much of an upgrade for you if you updated your software. Overall I love it and I'm a big apple fan.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Finally I got an IPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many years of Android I gave Apple a try. So far I liked the size of it and the quality of camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, love my new phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super enjoying using my new phone my wife loves her also glad we upgraded except for AT&T's NOT waiving the upgrade fee and not informing us until we received our bill. ATT&T sucks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    paid $200, not bad but be careful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy nor ATT CUSTIMER SERVICE REPS dont tell yoou that by upgrading a phone and signing another 2 year contract, they tie you I to a contract and strip you of the customer appreciation savings of $25. So I nstead of paying $15, ATT ups the fee to $40. How is this customer appreciation? You wind up paying $25 more foe 24 months which is $600 plus the $200 that we paid Best Buy. We are going to wind up paying $800 for a new phone... not fair!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with it. Great functionality.Had switched from an Android phone and i am very glad that I did.Setup was easy and fast, no issues at all.I would recommend this phone to a friend. Mind you i bought this in Nov 29 .2013 and it still working like brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a loyal apple user for a long time. Love the operating system and the camera is also great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone but should have got the next size up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone but wish they would have left the 30 pin plug, every thing else is great. Have had a couple problems answering calls but it's a great phone with all the apps available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivers exactly what I expected, a great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me awhile to move to the iPhone 5 from the 3GS version but I'm glad I did. The expanded usefulness of the phone was remarkable and the functionality performed as promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in love with my iPhone there no phone like this one it's just the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love everything about this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the Apple product since the very first IPhone. It has not disappointed me yet.. I even love opening the box.. Needless to say more.. It enabled me to have my music, access to my social networks and stay in touch via phone and text.. It is a great product to have .

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    easy use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast download and internet. Loads of great easy features and apps. Good sound in music. Best phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    easy use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast download and internet. Loads of great easy features and apps. Good sound in music. Best phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product with neves se features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone I have ever owned. Apple has done a nice job adding features and fixing bugs in all their previous models. There are a lot of choices out there In the cell phone world but I still put Apple at the top. Customer service and tech support are second to none!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the iPhone 5s. One of my favorite things is the photostream; my family and I can keep in touch by posting our pictures. It's a very sleek phone and works great for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it! Replaced 4s & takes better pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the new glass type protector. It's clean looking and much better than the plastic type. Also invest in a good case. It's really a great phone with a much easier to read home page. I'm very happy with my upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep going back to the iPhone. I've looked and played with other brands and operating systems and the iPhone doesn't try to throw everything but the kitchen sink at you with useless features just to say it has more.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Best camera of all the Iphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of the IPhones. Light and thin. Good camera. I love the fingerprint ID to unlock the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another solid product from Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple continues to develop and improve the iPhone. I have upgraded each time a new phone has been introduced. With each replacement, I pass the previous model to a family member to continue its life. Apple has always been a great choice. I greatly anticipate the new model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 5S is a great device. All but the fingerprint reader works exactly as advertised. My iPhone 4 never let me down and now I feel that I have the same only better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good iphone for upgrade from 4s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a good upgrade from a iPhone 4s, the only reason I returned it was because I had the ability to get the iPhone 6.

    I would recommend this to a friend
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