Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 773 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers appreciate the iPhone® 5s 16GB's excellent camera quality and ease of use, frequently praising its sleek design and intuitive interface. Positive feedback also highlights the screen size and lightweight feel of the device. However, some users expressed concerns regarding battery life and the cost of the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-773 of 773 reviews
  • Rated 4 out of 5 stars

    Petite smartphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an ex-Samsung Galaxy S3 user, the 5s screen size is very small. However, it offers a very crisp video and nice resolution. Fingerprint technology is nice, but this is slightly on the same arena as the Face recognition authentication that exist on the older Galaxy S3. Features are highly functional and not over-the-top which Galaxy S3 and the new S4 offers. I am switching over to iOS/5s for business use, since my previous Android phone is not yet fully supported. If the 5s screen size would have been at least half an inch bigger, i would be 100% convinced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a year since I bought this phone and I still don't have any problems with it. If you take a lot of pictures and videos you will have to back them up and get them off your phone but this if true with any phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The best iphone 5 screen protector for this iphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my iphone 5, and I used this screen protector, it is amazon, my phone looks like brand new still. You can see quality here https://youtu.be/jycOgTjljSA . I bought from here http://bit.ly/iphoneprotect1, then I bought 2 more from http://bit.ly/iphoneprotect. it is same product, just one comes with 2 pak, I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and would buy again. Just don't change the lightening charger apple

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product. this was the first time and i liked it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This is my first Apple product and I love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a sweet phone, very fast internet and easy to navigate. I wish I has purchased an iPhone a long time ago!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    upgraded from iphone 4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    longer battery life then my iphone 4, easier to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good phone i had so far.... Works just like my ipad....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone, all I ever needed in a phone.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an upgrade so I decided to go for the 5S after comparing with the S4 and S5 which it blew out of the water. When you handle this phone you can tell you have a quality phone and not some cheap plastic garbage.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    good size

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had problems from the beginning. Lose of calendar information when I sinc it to mac computer. Very short battery life. going to return phone. Will use ipod & separate cel phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my hubby for his bday. He absolutely Loves it!!!!!! Best purchase I've made!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    iPhone 5Same

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While Apple was quoted at saying the 5C was unapologetically plastic, they should have also said the 5S was unapologetically the same as the 5. Screen size and resolution remain the same, while it gets a pathetic upgrade to the camera. iOS7 is a sluggish battery hog that seems to have been designed by someone who thinks Nicki Minaj is stylish. I returned the phone and got the LG G2 which trumped the 5S in every way.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Good Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it for a long time. Works good like a phone and camera.

    No, I would not recommend this to a friend