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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 773 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers appreciate the iPhone® 5s 16GB's excellent camera quality and ease of use, frequently praising its sleek design and intuitive interface. Positive feedback also highlights the screen size and lightweight feel of the device. However, some users expressed concerns regarding battery life and the cost of the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 773 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great lifestyle device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great. This is my 4th iPhone (I've been rocking with Apple on this one since the beginning) and I don't ever see myself switching to another phone. I love how easy it is to move between apps, kill apps, and do any other function on the phone. The functions actually make sense and there is no smoother flowing operating system. There's a function for you to be able to handle your entire life with it and it integrates seamlessly with all other Apple products. This phone is great for any and everybody. Once you go iPhone you won't want to go back!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does everything I need it to do and more!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not technologically savvy, and yet I am able to use this phone with relative ease. I have already used it to help me find a location, to check my emails when waiting on long lines, to save me money when shopping by downloading coupons using such apps as RetailMeNot, keep in touch with my college children more frequently, take photos to make posting on Facebook easy to do instead of having to download from a camera, and keep track of conversations had and calls made. I know it still has so much more to offer, and I am still learning all of the options.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    As always good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is so fast, new look and still easy to use, best phone in the market.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Awesome Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iphone is definitely a great product. Excellent Camera and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's an iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does everything you need a smartphone to do. Only wish the screen was a bit bigger. Read the Tips app... it's very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and does everything well. camera is great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Very Nice Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my wife. Overall I'm impressed with the Iphone 5S. It has the usual quality that people have come to expect from Apple. The new processor is fast and the camera flash is a nice needed upgrade. My only complaint with the phone is the fingerprint scanner. It works great for me, but my wife uses a lot of lotion on her hands due to the nature of her job and she has to reprogram the sensor almost everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new IPhone 5s. It has everything I need. Its not too bulky. Sound quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for work mail. Browsing speed is awesome on 4G LTE and WiFi. No matter what other companies do, it will be hard to beat Apple. Great features with awesome battery life and that's what I call quality at affordable rate.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Weight

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new 5s. It weighs less, the battery lasts longer, and the picture quality is improved. There is nothing that I do not like.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Much faster the the past models

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new iPhone 5s, this model is much faster then the last few models. I absolutely love the new fingerprint security feature!! Instead of entering your password in you just set your fingerprint and it unlocks it, you can also add other people fingerprint to enable them access to your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Is definitely a step up from 4S - can be challenge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am technically challenged and this phone can be a little frustrating. I don't use a lot of data so I have a small plan. With my 4S I didn't have to turn it on and off to activate internet searches or to be found. I have to with this phone - which can be frustrating when you are trying to find a location. Also the text feature on messaging as far as editing - i.e. forwarding a message to different individual is different. I have to copy and start a new text - unless I have not discovered an alternative way. Technically challenged remember. Would recommend because I liked my 4S and will probably get use to this one and love taking pics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoy the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really enjoying my phone that I purchased. I really needed an upgrade. The only thing that I had a problem with was I had to stand in line for 3 hours to get the phone. Other then that, my experience was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First iPhone and really like it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an iPad and this is my first iPhone. I find it to be a really nice addition to my daily routine. It helps with scheduling, emailing, messaging on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Great update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a 4s to this 5s and love it. Better screen and faster processor. The addition of hour Touch ID is really handy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reluctant in getting the Iphone 5S but am so happy and satisfied with it. It's easy to use and nice and sleek looking,

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 4 out of 5 stars

    Gd phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems yet. Bigger screen. Seems to work faster. Only complaint not as snug a fit in pants pocket as before, this is expected however due to increased size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Should've upgraded a long time ago

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace my iPhone 4. Should've done it a lot sooner. This phone works great. Fast and easy to use. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    What Can I say its an Apple product! Great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a 4s. It took a bit to get used to it being a tad smaller (more narrow). Once you get used to that it really is a great phone. If you liked the previous versions this one will satisfy you just the same. Did not notice much difference in speed. Camera is improved and the fingerprint reader is a great feature as it speeds up accessing your phone or making purchases at the App Store by passing by the request to type in password. Again, what can I say its an Apple product so the quality and functionality is great and what we have come to expect. Easy to navigate and use very intuitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can it say it's an iPhone. There have been many upgrades to the phone since it's original debut and I think that each time apple out does themselves. Great phone and accurate touch passcode.

    I would recommend this to a friend