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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1386 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers appreciate the iPhone® 5s 16GB's excellent camera quality and ease of use, frequently praising its sleek design and intuitive interface. Positive feedback also highlights the screen size and lightweight feel of the device. However, some users expressed concerns regarding battery life and the cost of the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,386 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality of the pictures and videos. Very good color.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Iphone 5s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new Iphone 5s, I have owned both the 3s/4s and the 5s is by far the best so far! The new features are awesome! The camera quality and new finger print scanner is great! The only issue is the battery life! If play on your phone all day, text or web you'll drain this 10-12 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    great phone all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice looking phone. its very easy to use, if you've used a iphone or ipod touch before you'll feel right at home. the camera picture quality is good. there's a wide selection of applications on the app store. great phone overall

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Great camera, quick iOS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much difference between 5 and 4 except camera and size. It was a nice upgrade and because not much changed it was easy to customize.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a open-box iPhone 5s and had absolutely no issues. It looked new and still had most of the accessories in the box unopened. The phone itself was great. Responsive and easy to use. A great device overall.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great phone and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After seeing this on sale for 75 dollars off, I had to make the purchase. My only regret in making this purchase is not getting the 32 or 64 GB models. The processor is a huge upgrade over my old 4S model and everything runs so quick and easy that its made everything alot simpler. My biggest issue is with the speakers on the phone. They are in a bad spot as, to hold the phone to watch or play anything in landscape mode, my hands cover the output ports. It makes using headphones almost an necessity sometimes. Also the phone is way too shiny and smooth. It could easily slip out of someone's hand if they aren't careful and/or they don't have a case on it. But it was a purchase I needed to make and I'm an Apple guy through and through so this was a no brainer for me.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    IPHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love new touch id feature. although it could react faster to it. very fast and as always cool to operate with great picture quality

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Weight

    Rated 5 out of 5 stars

    Love my iPhone 5S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the iPhone 5S, it is twice as fast as the 4S, is lite weight, just the best gift I gave myself!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    5S is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my 5S for nearly 3 years. I have no complaints. Granted, the 6S improves upon many features and is a superior piece of hardware, the 5S is a great option for those who prefer the iPhone interface and are on a budget that might preclude them from purchasing the newest model.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Perfectly simple with tons of functions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been getting the iPhone since the 3GS and the connection is still faster than any droid and the service is always reliable. The battery is still better than any other phone my friends carry. The camera is stellar and the apps are endless. Yeah it's not a huge screen but I don't want a computer to carry in my pocket I just want a phone with all the functions to get online and take care if my needs. It's perfect and reliable and I know by the time I upgrade again the phone will still be perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good upgrade from the iPhone 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the last few generation of iPhones, and they don't change a whole lot over time. However, one feature that I use a lot is the Camera. The camera on this phone is great! It takes video's that are comparable to my GoPro and the pictures are so clear that there is no need to carry around a digital camera anymore. For me, the camera is a huge bonus, and the fact that I don't have to carry around a phone and a camera on a trip means more room for other stuff. Love my new iPhone 5s.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Upgraded from 4s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An ok upgrade. The battery is no better for me. I like Apple so I'll enjoy it. Got a deal on it for renewal for AT&T.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Weight

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to love having the latest from Apple. Much lighter than the 4 models and sleek. Pictures are really nice, hopefully they'll get even better in future!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    The best smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been an iPhone user since it first came out. It is by far the most user frindly smartphone to date. It has a clean design, and works lightning fast. I could not imagine using any other phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    It's much better than the iPhone4 that it replaced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a better camera. There are a lot of new features. I don't care for the new calendar and the maps app though

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    iPhone keeps getting better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd iPhone and the best yet. apps launch super fast, the camera is much better than my 4s and the LTE is a MUCH faster cellular internet connection. It's so light it almost feels hallow.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my 4S for the new 5S and I'm loving it. The phone is way faster and sound quality is amazing. Battery life is also improved and now I don't have to charge my phone after 4 hrs of use.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Another GREAT Apple product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my previous iPhone 4S with this iphone 5s. Best Buy had an incredible trade in offer with only a 2 year contract renewal so this was a great deal all around. The only fee involved was the $36 upgrade fee charged by AT & T. I am extremely happy with the performance of the phone although I do wish the battery life was a bit longer. I do not utilize the fingerprint ID so can't comment on how that works. I purchased an OtterBox for a 5/5S which covers the fingerprint sensor which is why I don't use it. My next case will have that available.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPhone yet, great camera, battery life can always be better but love the phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 4 out of 5 stars

    Overall pretty fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The apps run really quick. The Touch ID is awesome so I don't have to keep entering my Itunes password or unlock phone password. It's pretty cool that you can take still photos while recording and the burst mode for the camera. Overall, I like the I-phone 5S but it wasn't majorly different from the Iphone 5.

    I would recommend this to a friend