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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 372 reviews

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Rating by feature

  • Battery Life

    Rating 3.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers value the camera quality, screen size, and ease of use of this product, with many praising its improved design and lightweight feel. However, some users expressed concerns regarding battery life and reception issues. Positive feedback also highlighted the reliable Touch ID functionality and ample storage. A few customers suggested improvements to the software and Siri features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 372 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I love it camera,Siri,,all the upgraded apps. Another great product from Apple.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best phone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a hundred times better them the 4s speed and battery life is incredible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The call quality is great though it is cell phone provider dependent. It gets good battery life as long as the bluetooth is not on all the time. With the new update you can quickly access the flashlight, camera, bluetooth or turn the wifi on quickly or change it to airplane mode. I had the iphone 4 and upgraded to the iphone5s and the internet is 2-3 times faster. The apps seem to run better too.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Better then iPhone 3GS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone, I also like the security of it. The screen is great and also the video is so much better. Best phone ever

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good phone, not much new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5S is a solid phone, coming from the 5 it is not much of an upgrade. The fingerprint scanner doesn't always work for me and the battery life is not very good (more ios7 problem I think). The new camera is great though.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great phone, great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this when it came out to upgrade my 4s, and the speed of it blew me away.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Easy to learn, very versatile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched up from and iphone 5 to the 5 s 32 GB for more space. This was my 3 rd i phone. I love them. Each gets better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. My 4 was slower and the 5s is a lot easier for me to use. I am so happy that I decided to get the 5s.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    IPhone users will be happy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than prior iPhone 4S with larger screen and larger size is easier to hold.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great camera resolution.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy using the iPhone 5s. Wish the battery life was longer and that they didn't completely change the charger size.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 5s is the the bomb. Super fast and great apps. My salesman at best buy was very helpful and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again Apple has created a top notch product for persons of any age. Sleek, nice looking and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Just upgraded to the latest iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an iPhone 4 since it's release. It was past time to upgrade to the iPhone 5. New phone is much faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my 3GS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old iPhone 3GS with this newer version. Was a little concerned about iOS7 after reading reviews about it, but everything works as well or better than I expected with no significant confusion on my part. All very intuitive like I expect an iPhone to be. Haven't tapped into everything the phone offers, but all features I've tried work great. So much faster than my old phone, this next generation should keep my going for several years.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I am enjoying the new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new phone. It's very similar to prior versions of the iPhone but much higher picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This phone is awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. Going from a 4s, this thing is wicked fast and the screen is awesome. I would really liked to have seen NFC implemented here, but the fingerprint scanner is awesome. I find myself constantly frustrated now with my ipad mini because i want to unlock it just as easily as my phone. Battery life is good, but not out of this world great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Smartphone made better...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are upgrading from a 5 you might not see a huge difference, but the 5s is definetly better in every way. Love the fingerprint sensor (got used to unlocking my phone with the scanner that now sometimes I wait for my iPad to unlock.. :-s). If you want a reliable. quality build, nice looking phone, this is your phone; the best ecosystem of all.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I would have bought the 64 gig phone! I couldn't download all of my music. Plus the battery life needs to be longer or have an a way to upgrade the battery without having to add a case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good upgrade from the 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the 5S. I came from the 5, I was really going to go for the Galaxy but I heard that Samsung cheats on bench marks and the phone was familiar to me. Is it the best? No. Is it the biggest? No. Is it the smoothest and best quality? I think so. I don't consider myself a bandwagonner at all, and this is the only Apple product I would own. Samsung is too cheap feeling and all of those extras are just useless party favors I think.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good upgrade from my 4s. Fingerprint security is nice, really simplifies getting into the phone.

    I would recommend this to a friend
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