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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 214 reviews

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96%
would recommend
to a friend

Customers are saying

Customers have good things to say about the camera quality, screen size, and ease of use of this product. Many appreciate the available storage options, and the fingerprint sensor is also frequently praised for its reliability. However, some users report that the battery life could be improved, and there have been a few issues reported with the fingerprint reader.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 214 reviews
  • Pros mentioned:
    Storage
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Lot's of great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the iPhone. Just wish it was flash compatible and the battery lasted longer. Also wish they came out with 128gb phone.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    I love the new iOS7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the 64 Gig so I could get all my pictures on it. I love having them at my finger tips. I love to use Siri all the time. It makes my life so much easier since I am in Sales and an in the car all day. I never have to worry about texting.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Phone perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 5S delivers an improved camera, a nifty fingerprint sensor, and a next-gen CPU and motion-tracking chip. Apple throws in the iWork app suite for free. iOS 7 adds some nice step-ups, too, including AirDrop file transfers and the Android-like Control Center.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    excellent product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is perfect for the beginner, easy to use, high quality camera and video!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing bad to say about the product, but I do want to warn those who are buying the phone through Best Buy if they have an old plan through their wireless carrier that is grandfathered in. For whatever reason, Best Buy requires activation before leaving the store (I have bought phones using the discount for renewing my plan before and know that AT&T doesn't require this). BUT Best Buy cannot activate your phone with the old plan even though it looks like they can when you order it. Because of this I would have lost my unlimited data plan with AT&T if I hadn't gone right away to the AT&T store and asked them to fix it (I was lucky they could). So while the price for the phone was great, and I had a reward zone certificate that got the price even lower, I would have to go elsewhere if I still have an old plan the next time I upgrade unfortunately.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best smartphone on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my wife. She loves it! It is the fastest iPhone to date. The design is very slick and elegant. iOS 7 is sophisticated yet user friendly. The app selection is amazing. The iPhone 5S is perfect for business and personal use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Iphone 5S is exactly as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone from Apple as expected. It boasts a processor that is twice as fast, but it didn't seem any faster than my Iphone 5. Great phone for pics. I do wish the flash was brighter.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an iPhone user since the 1st model came out and Apple continues to keep pace and give me more and more features that I want or need. This phone is MUCH quicker than my 4S and the finger recognition is an awesome enhancement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What can I say...it's an iPhone...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried out a Galaxy to see what everyone was talking about...not impressed. Switched back to an iPhone after 6 months because I couldn't take it anymore. I prefer to have a phone that runs smoothly and doesn't have to be reset to make Bluetooth connections, doesn't randomly hit buttons in your pocket, and in general isn't just a cheap and cheap looking phone. The iPhone might not be as "customizable" as Android phones but IMO it is way more reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camer and flash!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding camera and flash! iOS 7 makes it easy to edit pictures, easy setup with iCloud. The new photo app make it easy to short and view pictures. Great battery as well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love my new iPhone 5s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone. The picture quality is great and the battery life is better than the iPhone 5.The only thing I would change is the thumbprint scanner is hard to calibrate so I am constantly having to key in my password.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had iphones since the beginning I love the Iphone 5s the best. My only complaint is the battery life but I guess this is because it has so much stuff. Every new phone that Apple comes out with they just get better.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size...slightly bigger than my iPhone 4. The added thumb scan security is a plus as well. Con is the operating system. I don't like change for the sake of change, and that is what the changes feel like.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had an iphone since the iphone 3G and they just keep getting better. The new operating system has some great new features and the camera is significantly better

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had iPhones since they first came. I am very pleased. However, I wish the battery life was better. Maybe this will be addressed with future software updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great. Loved it. Good weight and size.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Perfect Screen Size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size screen. I had a Galaxy 3 and it was just too hard to navigate with my small hands. Can do just about everything with one hand. Great battery life. Great compatibility with my stereo. Simple to use.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    I really enjoy Apple products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new iPhone 5s is fast and reliable. I upgraded from the iPhone 4 and just love this phone. The slow motion recording for video is awesome. Great phone.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Much better than the 4S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from 4S and have not looked back. Faster processor opens apps quickly and switches between apps with ease. Wifi much faster on the same 2TB time capsule. Super happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone with high speed camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best iPhone yet, and I've owned 3 others. The camera is fast and of high quality, the sound is clear and louder than previous models. Long battery life and the LTE speeds are incredible.

    I would recommend this to a friend
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