Customer Ratings & Reviews
- Model:
- MN8P2LL/A
- |
- SKU:
- 5580371
Customer reviews
Rating 4.7 out of 5 stars with 3192 reviews
(3,192 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality5.0
Rating 5.0 out of 5 stars
- Ease of Use5.0
Rating 5.0 out of 5 stars
Rated 1 out of 5 stars
Worst purchase ever from Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy had this phone listed with a $50 student gift card so I purchased for my son. Turns out there false advertising required me to obtain a code before purchasing online. Needless to say the Best Buy customer service manager Kevin D and Ana did not help me at all. Will never buy online from Best Buy and suggest everyone does the same. Have been a member of Best Buy rewards for over 10 years but not anymore after this.
This review is from Apple - iPhone 7 128GB - Silver (AT&T)
No, I would not recommend this to a friendRated 1 out of 5 stars
won't work with older itunes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been a fan of Apple for a long time. But with this purchase I am just left scratching my head wondering why they do certain things. I own a Macbook Pro and an iMac. My wife and I both have had iphones (3,4,5 and 6). It was time to upgrade to the 7 and when we did I didn't bother to read any reviews. We have loved our Apple products. I just went and got the new phones. 2 iPhone 7's. After taking them home I hooked them up to our iMac to sync with iTunes so that we could transfer all of our info from the old phones to the new ones. All I get is an error message: "iTunes could not connect to the iPhone7 because an invalid response was received from the device." Googling this in Apple Support does not provide a satisfactory solution. My wife and are not tech rubes. But a brand new phone right out of the box should have the capability of syncing with iTunes so that someone who doesn't have a lot of computer experience can use it easier. It is aggravating to say the least. Computers and technology are supposed to make our lives easier. Not more difficult. How hard is it to write software that will help people?? If you have a lot contacts and other info (pics, notes, and downloaded apps, etc), good luck getting all of it off of your old phone and onto the new one. I also tried connecting to photos on our iMac and on the MacBook. We get another error message: Photos in the Camera Roll on "iPhone 7" cannot be viewed or imported because the iPhone is locked with a passcode. This isn't true. No passcode. Again: aggravating. This is the unhappiest I have been with Apple ever. If we could give it no stars we would. I think maybe writing this review was helpful by way of giving me an opportunity to vent. If you read this far, sorry. I am a very positive person and haven't written a negative review about anything in years. I just hope you have better luck than we did. Better still it would be nice for Apple to come out and fix this.
This review is from Apple - iPhone 7 128GB - Black (AT&T)
No, I would not recommend this to a friend- Cons mentioned:Customer service
Rated 1 out of 5 stars
FalsePromises to Make a Sale
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was promised a $25 Reward certificate by the sales agent for getting a new line and phone from Best Buy when I went to buy a phone for my son. After several calls to customer service and visit back to the store, I am still waiting to get that $25 reward card. Fool my one shame on you, not going to fool me twice Best Buy
This review is from Apple - iPhone 7 128GB - Black (AT&T)
No, I would not recommend this to a friend - Cons mentioned:Price
Rated 1 out of 5 stars
Too small. Needs speaker jack.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Removing the speaker jack may have consumer benefit. But I don't like it. Apple is removing features from it's products. But the price is not better. I do like the camera. But I don't recommend this product. I should have gone for another product.
This review is from Apple - iPhone 7 128GB - Gold (AT&T)
No, I would not recommend this to a friend - Cons mentioned:Headphone jack
Rated 1 out of 5 stars
iPhone 7 is Overrated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is no big difference besides being waterproof, and the lack of the headphones jack. I'd rather have the headphone jack so I can charge the phone while using my headphones. Can't do that anymore! Boo, especially for the price!
No, I would not recommend this to a friend Rated 1 out of 5 stars
Broke out of the box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this phone on Black Friday and was traveling at the time. Being crazy busy upon returning home I did not open the box right away. When I had time to set up my new phone, powered it on and the home button did not work. Hardware defect out of the box. I called ATT and the agent did some checking and found this is a known issue on some of the phones and to take it back to Best Buy. She even called Best Buy for me and was told that it had been 15 days and I only had 14 days to return it. I spoke with Best Buy as well and they refused to give me a new phone. I ended up spending hours on the phone with Apple, and waiting a week to get an appointment to come into their store to get a phone that actually worked. Bottom line I would buy another phone through Best Buy.
This review is from Apple - iPhone 7 128GB - Gold (AT&T)
No, I would not recommend this to a friend- Cons mentioned:Home button
Rated 1 out of 5 stars
Keep your 6
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.iPhone 7 isn't much different than the 6. Wife wanted a smaller phone. Home button is neat, but not sure it's worth the money.
This review is from Apple - iPhone 7 128GB - Black (AT&T)
No, I would not recommend this to a friend Rated 1 out of 5 stars
DO NOT BUY A PHONE FROM BEST BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this "new" phone in April 2017. Recently we experienced some problems with the phone, so we took it to our local Apple store. They had to send it off for repair, but then the phone was returned because it contained foreign parts. The Apple store representative advised that our "new" phone is actually refurbished. Apple products are great, but under no circumstance will I ever purchase another product from Best Buy.
This review is from Apple - iPhone 7 128GB - Black (AT&T)
No, I would not recommend this to a friendRated 1 out of 5 stars
5 stars for phone 1 star for BB sales.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently bought a phone for my wife TOLD the salesman I wanted the next 24 AT&T plan and they put me on the 30. I'm not going to drive back to the store, may or may not have bought the phone at the agreed at price. I want this fixed. I don't want to return the phone. The agents need to listen to what the customer tells them, not what they think they want. Never wrote a bad review. If this isn't resolved, I'm returning the phone AND NOT paying the restock fee.
No, I would not recommend this to a friendRated 1 out of 5 stars
nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.product works well, but it took me 3 visits and well over 10 hours at best buy to get my phone activated properly. i can never work with best buy mobile again. total waste of my time. DO BETTER
No, I would not recommend this to a friendRated 1 out of 5 stars
Item does not function well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone has always had problems getting email. But it picks up the emails fine when I turn it off then on again. In September it was having problems connecting with the charger receptacle, then in October it stopped altogether.
This review is from Apple - iPhone 7 128GB - Jet Black (AT&T)
No, I would not recommend this to a friendRated 1 out of 5 stars
Just an ok iphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing special. I really prefer the Samsung phones, but I have to go with the iPhone because work. I can't stand Apple as a company
This review is from Apple - iPhone 7 128GB - Black (AT&T)
No, I would not recommend this to a friendRated 1 out of 5 stars
Extremely unhappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give it a -100 I would. The speaker sucks and the Facetime sucks. This will be my last iPhone . Apple did a terrible job!
This review is from Apple - iPhone 7 128GB - Black (AT&T)
No, I would not recommend this to a friendRated 1 out of 5 stars
These phones are so bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BAD - STAY AWAY - LOST SIGNAL ALL TIME - DONT BUY THIS IPHONE 7
No, I would not recommend this to a friendRated 1 out of 5 stars
Another phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Apple is always good, yet the few extra features each year are nice but nothing to exciting.
This review is from Apple - iPhone 7 128GB - Jet Black (AT&T)
I would recommend this to a friendRated 1 out of 5 stars
Outdated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was good years ago, outdated now get the new ones like the X
This review is from Apple - iPhone 7 128GB - Jet Black (AT&T)
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this phone for one month and it crashed! Don't waste your money.
No, I would not recommend this to a friendRated 1 out of 5 stars
Gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this phone as a gift. Not a fan of apple and ios.
This review is from Apple - iPhone 7 128GB - Gold (AT&T)
No, I would not recommend this to a friend