Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 10 am
Find Another Store
Main Content

Customer Ratings & Reviews

Your price for this item is $349.99
with activation today

Customer reviews

Rating 4.7 out of 5 stars with 4482 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the iPhone 7 32GB's camera quality, ease of use, and size. Many also appreciate its improved battery life and the inclusion of features like water resistance. However, some users found the removal of the headphone jack and changes to the home button to be less desirable. Positive feedback on price and performance was also noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 4,482 reviews
  • Cons mentioned:
    Headphone jack

    Rated 4 out of 5 stars

    iphone fan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter. Loves the phone, only complaint is having to use the adapter for the headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for average user

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone unlocked to use with tracfone service. It has performed as hoped and not disappointed. Works well with this carrier as it probably would with any carrier you choose. The sales people were very helpful with my choice and made sure that it would work for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cell Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple has done it again. This is a fantastic phone. I purchased this for my mother, who was having problems with another make phone. The problems were prohibiting her from using her phone, for she was frustrated. Apple iPhones are so easy to use and she loves taking pictures of her family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone for a young teen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great entry level phone for a teen who proved herself reliable with lesser technology. The upgrade has been enough to keep all of us connected and sharing apps, and she takes good care of it. We're grateful Apple is maintaining this more reasonably priced model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using the iPhone in our family since the iphone 3. At least one member of my family has had every iPhone available since then. This is our first iPhone 7 and true to Apple standards, it works and performs great! Best Buy was offering the best deal and was happy to purchase from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my moms spouse and he absolutely loves it and loves the simplification of it and the ios OS. Easy for him to learn and figure out and its got good specs and IP67 certification which is enough for him for splashes and occasional dips and rinsing off if it gets dirty.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    great phone for anyone especially teens

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased for my daughter for Christmas and she was not disappointed. loves the improved camera and features

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good size screen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived quickly and easy to activate. All info transferred from the old 5s to the new phone without a hitch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new ipohne

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had another brand smartphone that died after 25 months. ( 1 month after paying it off! ) All my daughters have iphones and talked me into getting the iphone 7. I love it! Still learning all the functions as I'm not phone savvy but I'm enjoying it. I hope it lasts as well as my daughters' phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter was due for an upgrade and Best Buy was a great choice as they had the best deal on this phone. The process was fast and super easy to set up the phone and transfer all information to the new phone. There's a good reason why the last three phones that I've bought were all at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All That It Was Promised To Be

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This release of the iPhone was all that it was cracked up to be. If you are watching the commercials and reading the adds, and wondering if this is really any better than the last iPhone, IT IS! And buying it from Best Buy is the thing to do! They had a promotion that made the deal even sweeter!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade on the camera from my iPhone 6. And the sound is way better when talking to someone on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has made me a happy apple user once again. Love all the features and my Australian Mr. Siri.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    smart phones are so cool...of course, the Apple is the best...we love it...Got a great deal at the greatest store, Best Buy...sales staff really knows their stuff...Geek Squad can set up anything. It is worth the $ to have them come out and hook your system up..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an easy phone to setup and to use. It is recommended for someone that is not big on technology.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So Far Preferred Over Samsung Galaxy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went iPhone after two versions of the Galaxy. So far I like the iPhone and with the majority of my family and friends using one it increases and makes more efficient overall communication options. I purchased an Otter Box Defender case for it and I hike extensively in weather <10F. I have noticed the screen is less receptive, i.e. back function (top left) in cold and recently read an article informing of such if <32F.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was time for a new iPhone 7

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time for my wife and I to upgrade from iPhone 4 to iPhone 7. Many of the apps we wanted wouldn't work on iPhone 4. Salesperson ATHOS was very helpful as my wife and I are not very tech-savvy.. We will be attending an Apple iPhone Tutorial session, which is offered by Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Much better battery life.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to get a better battery life. This phone definitely is much improved over previous models.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I-Phone 7

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my husband but so far all I've heard are complaints. Apparently, when entering information into contacts, the phone numbers are always listed as work fax or home fax and never as iPhone, mobile, or any other choice that is preferred. There have been other glitches so I am returning it to the store. It may be just this phone since I've heard good things about it from friends; therefore, I'm selecting "recommend".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 7 great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was wandering through the Best Buy website on green Monday and found the iPhone 7 for one dollar I could not believe my eyes I immediately ran to the store and purchase the phone my husband and I have been playing with our phones and learning the phones every since this is a great price.

    I would recommend this to a friend
Sponsored