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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 4216 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers highly value the iPhone 8 Plus 256GB's camera quality, large screen size, and improved battery life. Many appreciate its ease of use and the ample storage space. While some miss the headphone jack and find the phone a bit heavy, the positive feedback on features like wireless charging and water resistance outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 4,216 reviews
  • Rated 5 out of 5 stars

    Great phone

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone itself, it’s very stylish and easy to use as all iPhones are, however I was so scared I’d drop it I barely used it until I got a case. And the iOS 11 still needs some serious tweaks and upgrades. But besides that the camera is awesome, the new format and Siri updates are awesome, and I really enjoy the display. I’m sure the X display will blow people out of the water. I’ve always liked iPhone but they have really gone downhill since Steve jobs died, however this phone is a very nice change considering the iPhones in the past. I’m very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A tremendous upgrade from my 16GB 6+. So much faster. Better audio. So much storage. The 3D Touch has taken some adjustment. But awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who has helped others with different brand phones and their issues, I can tell you with confidence that the price is worth the money. Upgraded from a iPhone 6+ and as expected, seamlessly connected my apps and data from my iCloud. Works with my old chargers and I already only used wireless headphones so it wasn’t a big deal. Works with the wireless chargers as well. All my games play lag free as expected and with Apple Care I know I have reliable customer service should something somehow happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the iPhone 8 plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this iPhone. I upgraded from a 6s and love the speed and cameras. I thought it would be too big but I love the size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 8 Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from my old phone the iPhone 6+. Things I like. It’s thinner than last phone Battery lasts much longer Takes better pictures More storage memory. 256 gigs. Things I don’t like: No head phone or accessory jack. You need a extra wire to use credit card readers or your favorite head phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the glass back and the new wireless charging technologies. Phone works well. My only complaint about purchasing this from Best Buy was that when I bought it, I thought I was buying an unlocked device. I was not made aware though, that once I insert a SIM Card into the device, it would lock to the carrier of that SIM Card even though I had paid for it in full. Best Buy really needs to be clear about this when selling to customers. It caused a major ordeal for me when I was helping a client buy an iPhone. To avoid this, as it turns out, you can insert a Verizon SIM into the phone from the beginning and once it activates temporarily on the Verizon SIM, it will permanently unlock the device. Verizon is required by law for all their devices to be unlocked, so if you do that first, it will permanently unlock the phone. Best Buy does not sell truly unlocked phones, they sell phones ready to lock on the carrier they are activated on, so be sure and put in a Verizon SIM first if there is any chance you may need to change carriers before you have met the terms of your carrier unlock policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade to the 7+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the 8+ from my 7+. The speed and camera improvements are apparent immediately! I take a lot of photos and videos on my phone and the 8+ just kills it, wipes the floor compared to the 7+ which was really underwhelming compared to the 6+. Best iPhone yet and the X doesn’t offer enough for me to wait for months before I can get my hands on one. I’ll wait for the X+ next year before making the leap. Touch ID FTW!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great phone from Apple. It is fast, clear photos and looks great with the glass back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's that time of year again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Welcome to the yearly installation of the newest iPhones! I decided on the 8 Plus due to not wanting to wait an additional 6 weeks+ for the iPhone X. Plus, I'm not a huge fan of the notch on the X. 8 Plus is super quick, has loads of storage and looks sleek. I haven't tried the wireless charging yet, and who knows if I ever will. The glass back is very sleek. This phone makes calls and send messages like a champ.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the larger screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from iPhone 6 to 8 plus and enjoy the larger screen, camera and battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a 6 to get a faster processor and larger screen. Also more storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's an iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an Iphone and Mac owner, when it was time for me to upgrade, the choice was clear - a newer Iphone. I made the jump from iPhone 5S to IPhone 8 plus. I'm still learning the new features and getting accustomed to the larger size. I do like the bigger screen and the camera is noticeably better. Other improvements I have yet to discover but I look forward to doing so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal on the buy 1 get 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an iPhone, better camera more memory and best overall design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the Plus models came out a few years ago I was skeptical. I didn't want something so big in my pocket! But as I got older and my eyesight has gotten worse - things have changed. I love the bigger screen and fonts. Much better than the iPhone 6 I had before. The camera is amazing too. When compared to the new X I think I chose the right one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Photo quality is incredible

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my wife and I can’t tell you how incredible the pictures are. As you may expect from Apple, everything else is amazing as well. Super fast speed easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 8+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted this phone for the camera and larger screen size...BUT.. it is really too big for my tiny hands... so something to think about for you gals with small hands... it is also too heavy to stay on my magnetic dash mount, and falls off... my other complaint is probably an apple issue... when I send a text it immediately goes to the white screen where you can make written words,,, and really does not want to change back even when hitting the done button... I find this irritating, since I almost never use that function... and the screen orientation , seems to always want to be horizontal rather than vertical. I know I can lock it, but I like the ability to use both... So much for the negatives... I LOVE the all glass case... no sign of any scratches, and for the first time ever I did not put a screen saver on it... there is of course a case on the back... Love the QR charging capability... bought a stand one, so it is upright beside me at the computer and charging always till full. Have been using iPhones since the very first one, so other than these things, it is an iPhone! works like it should... images are very pretty...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life. Great cameras lots of storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the iPhone 8 from the iPhone 6+. The iPhone 8 feels lighter to me, and I love the fact that it has more memory. I like to store a lot of music on my phone and my old one was almost completely full. Another nice improvement is the wireless charging. I'm very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Step up from the 6plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 6pluswas the first iPhone I would say I was somewhat disappointed in. So far this phone seems to remedy that dissatisfaction. Battery life was terrible on my previous phone almost from day one and this one is a major improvement. The camera is a big improvement over previous generations too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent upgrade from the 6s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the large screen and fast processing. Not having to worry about water is a huge bonus. I've had it a year, battery is still great, and I've had no issues.

    I would recommend this to a friend
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