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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 4215 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 207 Showing 4,121-4,140 of 4,215 reviews
  • Rated 1 out of 5 stars

    Does not work international

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the phone as gift to my brother in india and was told by Best Buy that it is An unlocked phone and would work anywhere in the world. To my surprise it does not work in India, seems like locked to AT&T although the phone does not say anything about AT&T

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works great after a trip to AT&T & the Apple Store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone had issues from the beginning and it wasn't user error! Apple had to help a lot to get it working properly. Now that it's fixed I love it of course.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is very user friendly reliability is with the provider and whether you are within distance of a tower. I like my iPhone but the battery could be a lot better. Won’t rush to upgrade anytime soon

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Odd but neat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a lover of Samsung and my NOTE 5, I really was not interested in switching over to Apple (iPhone). For various reasons I made the switch. It’s a nice phone- great battery life. Nothing much different

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better Than My 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the improvements but had to return my first purchase. Phone was possessed! It would turn off constantly on its own. The power button didn’t work properly. My replacement phone is working fine so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's not an Android!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my daughter because she is an Apple fan. She likes it. Me, not so much. I prefer Droid. Personally, I think Apple devices are over priced and over rated, but some people go crazy over them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Typical Apple phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to love my Apple I phone, but the more recent models are very glitchy. Half the time texts don't get sent through, and I don't find out until I look at my phone for something else.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never been a fan of Apple, I had numerous people tell me I would like al of the new technology it has. There were so many things I could do with my Android I can't do on my Apple.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Has Glitches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been an apple customer. So far this has been disappointing with all the issues I’m having. Seriously thinking of returning.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Dud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only buy iPhones but this was has a ton of bugs. Perhaps I got a dud. I’ve had problems since I bought it. But Best Buy was great and apple products are typically good quality products.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have an iPhone for work. That’s ridiculous in itself. Don’t understand the iPhone hype. Compared to Galaxy, everything seems to take additional steps. Very user unfriendly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Worst iPhone I’ve iwned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to at it is bad, but it frequently disconnects from WiFi ; allows inadvertent key strokes including dialing 911 by accident twice, No better then the 7plus I had.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but not much better than previous iPhones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is ok if you have to get a new phone but not worth upgrading on previous working iPhone models. The camera isn’t even that nice.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I love the face time feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how apple products link together. However the apple iPhone isn’t very user friendly compared to galaxy. Seems like every function takes extra steps compared to galaxy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You fact that you only get 5 GB of free iCloud storage for a phone that cost that much is insane.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an iPhone 6S. Not the greatest buy based on price, some connectivity Wifi issues and I have to refresh apps often, might go with an android next time

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Still getting used to it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The top part of the screen doesn’t always work when I touch it. Have to really press hard a few times. The photos are hard to get used to with all the screen shots.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Would be better with 3.5 mm jack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok. It just makes my life difficult because it doesn’t have a headphone jack nor does it come with a usb-c cable so I can charge it with my laptop

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, don’t know any difference from the one I previously had. Except that now I have longer battery life.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The switch from Android to iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really didn’t think that I would like the iPhone because I was always an Android chick, but once I’ve gotten use to it I would never go back

    I would recommend this to a friend