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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 4215 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 208 Showing 4,141-4,160 of 4,215 reviews
  • Rated 3 out of 5 stars

    Not enough upgrade from my IPhone 6plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I had been told that this IPhone 8 Plus really wasn’t an upgrade from my IPhone 6 Plus. I would have chosen a newer model.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Lemon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must of received a lemon, I am very happy with the other iPhone 8, this one freezes up all the time and just gives me nothing but problems

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a fan and disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Apple products for years without much issue. I had a 7 plus and traded up To take advantage of sale price. I am on my third phone in 3 weeks. It’s been a nightmare. Technical issues with first phone and 8 hours between on phone and in store and then got new one. This was on first day with phone. 2 weeks later the exact same issue and was given a new phone. Hoping I’m done with probs now. :(

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 8 is exactly like an iPhone 7 only with fingerprint coding to unlock. Suggest if you have an iPhone 7 to not up grade to an 8 or x

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn’t feel a like a new phone like the iPhone x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels more like a S version of the iPhone 7. If your going to get a new phone and spend all the money you might as well get the X

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont' buy an unlocked phone from BB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They may say they do, but they don't know what they're talking about for international sales. I now have a brick...thank you BB.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    8 plus bittersweet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone as long you match up with a great carrier. Has lots of awesome features you wouldn’t want to miss out!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It breaks kind of easily other than that! I love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Same old iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a 6 plus. Don’t use camera all that much so don’t see much of a difference. But still an iPhone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone seems ok had trouble setting up voicemail had to make 2 trips back to Best Buy but got it resolved

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple is a rip off. Phone is nice, but not worth the money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the assistance, I found everything perfectly and would recommend to a friend!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good at the time but looking back not a big fan of this phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and definitely would recommend to anyone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great transaction!! I love Apple products!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many issues with phone. It turns off on it's own, battery dies too quickly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wife's phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She is happy with it but I would recommend the galaxy note 8. More versatile phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basically the same as the iPhone 6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase a new phone after the battery of the 6 stopped holding the charge

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Like the bigger screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am disappointed with performance- doesn’t seem faster and Siri is not responsive

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pictures aren’t that great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No difference from 6splus to this phone. Still not sure if I’m happy or not

    No, I would not recommend this to a friend