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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 4215 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 210 Showing 4,181-4,200 of 4,215 reviews
  • Rated 2 out of 5 stars

    Does. Not always hold its charge. Difficult tooper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great technician Ali who made it possible for you husband youse the phone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Internet connectivity is terrible at times which drives a person nuts

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Taking steps back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The I phone is the same, but ever since they removed the phone jack this thing has become a nuisance. You can not listen to music and charge this phone at the same time. This has got to be the dumbest idea ever. Other then that it is average IPhone. Nothing special and super expensive!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It’s okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I The product was alright i think they to expensive

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Coming from Android

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old android was slowing down and was definitely out of space. Switched to the 8 plus. I was able to move everything from the old phone to the iphone using an app called android to ios. So far the phone is super! Great pics, awesome display, the battery is a real champ. All day with some to spare going moderate to heavy. Its a little heavy but not bad. Glass front and back, just get a good case and concentrate on not dropping it. Only a few weeks but I'm very happy with my iphone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Camera good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful phone does not ring. Calls will not come through. No sound when a text comes through. Poor battery life 4 hours. I have cut off to reboot. Worst IPhone I ever had.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rip off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get charged an extra $50 for an unlocked phone. They did not price match and the Supervisor Jason Marranda is rude.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lagging

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. Thinking about switching to Android after being a long time lover of apple products!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I either bought a locked iphone or was given one. This was an iphone 8 plus that I bought in Honolulu 3 weeks ago.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Does NOT Sell UNLOCKED Smart PHONES.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone GREAT, Best Buy? SHT............The phone was great lasted me 6 years. i could of probably squeezed another 4 years out of it. How ever the problem is with bestbuy. They tell you these phones are unlocked. To a certain extent they are, how ever they have it set up so the device locks to the carrier you insert your simcard of . So i could of bought this phone for 200$ and sign a att contract for 2 years instead of paying best buy the full 800$ assuming its unlocked. Turns out best version of smart phones all have this issue. I found out the hard way. I went over seas over the summer and couldnt get the phone to work. It was locked to ATT. I had to call att so they can unlock it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Same

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple need to start innovating they expect us to pay more for phones, but it’s the same crap every time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to navigate, customer service helpful. Had to get a new SIM card and replaced quickly and easily

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy scammers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was supposed to be unlocked but was locked with Verizon and Best Buy dont want to reapond

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ringer does not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ringer does not work and is very very slow it freezes up and charger did not work either

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned. I never used this product so I can't say if its good or not.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bought the phone a month ago and it has stopped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the phone a month ago and it has stopped working!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    wrong size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wrong size; needed for a 6. wrong size; needed for a 6.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hidden fees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive, too big, too heavy. Dont buy this phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with AT&T is nightmares very bad service

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Superb iPhone 8 Plus!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, I’ve been impressed again with the quality, craftsmanship & design of the iPhone 8 Plus! I wasn’t a huge believer that there was a significant amount of difference between 7 & 8 but the speed makes all the difference! The camera is awesome too. The glass all around is okay but I have a case on it to give it added protection. Yes, go get yours!

    I would recommend this to a friend