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Customer reviews

Rating 4.7 out of 5 stars with 882 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 882 reviews
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Apple Does It Again with The iPhone SE V2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this new version of the iPhone SE. 1. Small to pack around but no sacrifice to quality. 2. Screen size is perfect and not overly big so that it won’t comfortably fit into the pocket. 3. All the great features you would expect. a. Wireless charging. b. Excellent battery life. c. Super fast processor d. Water resistant and dust resistant. 4. Apple gave nearly all the great features you would find on a flagship iPhone for such a small price starting at $399. 5. No matter what use you have for a smartphone the new iPhone SE will definitely meet your needs. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    I buy this phone for my mom

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom is happy with the phone is working perfect little iPhone for seniors she say the camera look nice and videos to

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone overall.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone overall. I especially like the camera in this phone. I have taken some wonderful pictures with it. It is a little more expensive than it should be I think, but way less than an iPhone 11. All right

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    New Phone-Great Experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the iPhone 5 for a long time and had no issues other than the battery was failing and could no longer update. I wanted an easy to use phone that was NOT large. I went to Best Buy, Vestal, NY and worked with Nathan C. He was amazing and spent a good amount of time with me explaining the differences in phones and pros/cons to match my needs. I couldn't have done this without him. I felt working with the team at Best Buy was better due to the personal service, patience, and understanding of my needs coming first, not just making a sale and I was spot on. Best Buy is now my go-to store when needing appliances, electronics, or help. Thank you, Nathan!!! Oh...I've had my new iPhone SE about 10 days and LOVE it!

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    Great Value!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the iPhone 5s. My phone reached the end of it's life just before the pandemic. Thankfully Apple released this affordable iPhone not too long after. Best Buy made it easy to activate and purchase. And they shipped it same day for an affordable price. The size of this iPhone makes it uncomfortable and difficult to use one-handed but using the popsocket that came with my phone case and the quickpath swipe keyboard have made it manageable. I know the other iPhones are much bigger than this, so I'm happy with the size of this one. I love that this iPhone is very affordable compared to the other iPhones, uses the latest chip and iOS, and utilizes the fingerprint scanner. 'Hey Siri' feature makes it easier to use my phone without touching it. The camera, photo editing, and portrait mode are impressive despite being limited compared to the more expensive iPhones but I'm happy with the basics. This iPhone is fast and charges fast. I think the only complaint that I have is that I don't like that there is no headphone jack. I had to buy an adapter to listen to music in my car and now I can't charge and listen to music at the same time without buying a split adapter. I would have preferred they gave you an adapter with your phone over the earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    I loved my previous SE, but this the best value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate large phones. I felt the previous SE, at 4.87in tall, was the PERFECT size for my hands, one-handed browsing, pocket real estate, and several other benefits. So imagine my dismay when Apple announced the next SE was going with the 7/8 size. My old SE started getting slow and I was looking into other non-Apple, similarly sized alternatives. But hearing that this had the same guts as the top of the line XI, and it still had the physical button and absence of the "notch" (no offense to fans of that style, it's just not for ME), at a price point of $399, for 64GB MINIMUM, well, I dove in. Not disappointed so far. Blazing fast, razor sharp, easy to hold. The adjustment to the larger dimension was not as much as I'd feared, and the VALUE. Oh my goodness, dollar for dollar, this might be the greatest Apple phone value EVER (i get it, Android fanboys, there's probably a Google phone or Samsung Device that has more value than this product, but for Apple users, this is the BEST). I'll always miss and love the old SE, but this is a worthy, gorgeous, powerful, and "budget-friendly" successor well worth your time.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price

    Rated 5 out of 5 stars

    Exceptional Value & Performance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first iPhone, so there are some hurdles in terms of common Android functions/ controls that I have to unlearn. A user's manual is available on line with many shortcut summaries for common functions on the SE. This replaced a 32 GB Samsung S7 from 2016, so no gripes here about 'only' having 64 GB. I never used the full 32 GB on the Sammy. The size is about the same as my old phone but the increase in speed is stunning. Apple didn't cheap out on the chip or operating system. As a phone it works flawlessly. As a camera it is a big step up from vintage 2016 phone specs. For texting, surfing the web it's great. I'd recommend this phone for anyone not needing top tier performance in every category. The fact that it is rated water resistant is a plus over similarly priced android phones with some of the same specs and features of the iPhone SE 2020. The big deal for me is that Apple will likely support this phone until 2024 or 2025 with security patches and operating system upgrades. No android phone comes close. As for complaints about battery life, I'm easily getting 40-48 hours of intermittent use. Heavy users will be recharging daily or nightly as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone no problems and does what i need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    Great iphone, woth every penny

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mother who wanted an iphone and it is the perfect iphone. I was surprised to see that the photos are on par with my xs max. In fact, they may even be better. The phone is super snappy and fast, it doesn't get sluggish at all. Finally Apple has released a phone that will take the mobile phone business by storm. You can't go wrong with this iphone. Screen is also crystal clear. If you're looking for a new iphone and don't mind the smaller screen, this one is for you. This also has the same cpu as the new iphone 11. You can't go wrong!

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price

    Rated 5 out of 5 stars

    Time to put her old 6s out to pasture.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is to replace my wife's 5-year old 6s, which is degrading more every day. She loves the red color and the 64GB memory vs. 16GB in her old 6s. Even her new case she just ordered for her old 6s fits (after cutting out, very carefully, relief for the camera lens and flash) the new SE. This was her Christmas present and she loves it. The new SE has a better camera and performance than her beloved 6s, which was her number one concern. She takes and posts a LOT of videos of our grandkids! I loved that it was $50 off before Christmas. The sales tech who helped me was busy that day answering questions from all comers and other staff but quickly and professionally got the new phone up and running, apps and data transferred, and out the door in good order. I bought a warranty plan, too. Was actually a great sales experience. They were temporarily out of the 128GB model or I would have paid a little more for that one. 64GB is fine for personal use.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Check price at Best Buy b4 buying elsewhere

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shopping online for this iPhone for my son. I was surprised at the sale price (with free shipping) even cheaper than Costco. I was a bit wary because of the great online sale price, but I thought, go for it, it’s Best Buy, not an unknown store. We got it earlier than expected. Just make sure to be at your house because it gets delivered right at your front door. We got a red iPhone SE 2020, which he wanted. Set up was so easy. We just turned it on and it gave us the option to transfer info from his old phone. He had my old iPhone 6+. We knew it was smaller but it is not obviously by much. I highly recommend this iPhone for price and quality. This is my 2nd purchase at this store online this week and I am not getting anything for this review.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Perfect for the right person

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what my mom needs it to. Good for people not tech savvy but want an iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good price for a iPhone without anything fancy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and was able to transfer everything over from my old phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    My Review Three

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my phone. It kind of reminds me of my previous Apple 7s.I’m able to make phone calls, texting and use my camera. Thank you Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price, Size

    Rated 5 out of 5 stars

    Great phone, good price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone to replace a Google Pixel. Like the size (smaller than iPhone 11) and camera is great. Price is much cheaper than iPhone 11 but phone has great features.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price

    Rated 5 out of 5 stars

    Great phone for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced my husband’s 6s with the second generation SE. He liked the size of the 6s and didn’t want something too big. This has the same Touch ID and home button he’s used to but with way more memory and a much better camera. An easy transition from the previous phone. The price was great too - was on sale for $350, which made the decision a no-brainer. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Quality for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the price. I don’t need extravagant cameras or a big screen so the 11 was not necessary. This has same processor as the 11 and same screen size as the 8. At $350 it was a cost effective upgrade. iOS however has much to be desired. So much privacy and data logging and analytics tracing options hidden behind menus and sub menus. Search up the privacy part online and find the vids to help you turn all that stuff off. It was great after that. Battery life isn’t what the ads claim but it’s comparable to other phones prior to it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Size, Speed

    Rated 5 out of 5 stars

    Wonderful features and great color!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new phone has a great camera, works faster than my iPhone 8 did, and is a perfect size for my pocket. The red color is beautiful!

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Size, Speed

    Rated 5 out of 5 stars

    Great picture quality, super fast.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. It takes great pictures, it's super fast so I can play my games on it, and I like the smaller size.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Super fast compared to my 5SE - bigger too!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about moving to a bigger phone but I really needed too. This is actually a good size and not too big. You cannot beat the price either - if your looking for best Apple iPhone w/out all the newest bells and whistles - this is a great choice. Works as I hoped - and easy to acclimate to and I was able to pull all my stuff over from my backup from the cloud.

    I would recommend this to a friend