Customer Ratings & Reviews

Good phone. I love the screen and picture quality. Just don’t really care for the Face ID. Would prefer the fingerprint ID instead.

I needed a new phone badly. I should have waited. The x is very different and took a few days to get used to. I’m happy with my purchase.

As good as advertised. My favorite iphone to date.

iPhone X is a wonderful device. It was a bit cumbersome for me to figure out how to do all the other things I used to on my previous iPhones but the Best Buy Mobile staff is the best. They took time to explain all the features I had questions about....and well, candidly, YouTube taught me more stuff. :) Buy iPhone X

No problems with this phone. I've owned it for quite a while now. No major problems. I quickly adapted to the new user interface and find it to be far preferable to that of the older generations. Sometimes I wish I had held out for the next generation but that will always be the case.

I had the brand new iPhone max 256, that my husband surprised me with, but I will never put this ph to use , I just wanted a good iPhone X 64 g and this one is great, nothing wrong with the iPhone max it’s beautiful ,but I,m retired and this one fits me better!! Bestbuy was great to work with!

Love the 3D display, speed, and additional standard storage. Not a huge fan of how you close the apps compared to earlier models.

Love the iPhone X. I’ve had the 6 for a long time I was ready for a change. The only trouble I noticed was when I try to open an app it take a few tries like as if my it’s not feeling my finger there. Other then that so far I like it.

Only had the new phone a few days but, I like it so far. Still getting used to the new ways of doing things but much better

Great phone one of the best ones I’ve had no issues nothing love this thing taken pics underwater camera is amazing

Lots of improvements, all very positive! I’m still learning... The guy that helped me was a super salesman. Answered every question and NO pressure! Best purchase for me as I’m not Into spending big bucks for the newest equipment and my new I-phone X fits my needs to a tee!

My wife used to have an iPhone 6s plus but that one had so many issues like i doesn't connect to Bluetooth, facetime calls doesn't work most of the times, gets hotter pretty quickly so i wanted her to feel better so i gave this one as a gift on her birthday and she is loving it ever since.

Just had this for a short time and I like the face recognition. Took a while to set it up. Geek Squad was helpful.

Apple always is the best in my personal opinion. The only thing I could say that I don’t like is the internal battery. But if the battery get weak then you can always take it to an apple store and get them install a new battery.

I had an iPhone 5S until earlier this year. I decided to try the Samsung Galaxy 8. After 5 months, I decided to trade it in for the iPhone X. It is so much better. Much easier to use Apple CarPlay than android auto with both of my chevys. Alexa is also easier to use than Bixby.

I like the design change to iPhone x but not worth $999. you can more bang for your buck over on the android side.

Camera is amazing on this phone. Pretty much the reason why I upgraded to this phone from my last IPhone.

Every phone has its downsides. It was a great phone, great quality. And has spoiled me with the OLED screen.

Easy to learn how to use moving from a different phone. Takes great photos and has a long lasting battery.

Great phone. Easy to get used to. Sometimes face recognition needs some help us but overall it's a great phone