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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1722 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the iPhone X 64GB's excellent camera quality, large screen size, and ease of use. Many appreciate the Face ID and Face Recognition features, while some find the lack of a home button and the high price to be drawbacks. The phone's performance and design also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 1,722 reviews
  • Rated 4 out of 5 stars

    Set up

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone. Sales person was great at setting it up for me!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so my only down fall is the face id does not work when wearing certain sunglasses

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone has serious issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone crashes multiple times, and then it takes at least 45 minutes to reboot.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice for those looking to step into the next generation of smart phones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    X phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not quite what I expected with Face ID plus. Will not work depending on lighting

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    ya got to be happy to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ya got to go get back to the gym and get back to the gym and get back

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modern up to date phone that will last for years to come.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was wonderful! I love the camera! I would recommend this product for anyone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great phone, not as water resistant as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used apple iPhone since the 4 and still will, just be careful with the water resistant, i dropped it in the sink while washing dishes and it was under water for a mere two seconds and is now unusable. had to purchase another one, they operating system and power of the thing is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice iPhone. Battery lasts a long time. One big drawback is it is quite pricey

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my iPhone X it gives me the freedom to be who I wanna be.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IPhone X is a great phone for people that are coming from a IPhone 7 or 8. If you are transitioning from a iPhone 7 Plus like I was the phone was way to small for me and I really missed having a home button. I had to return it and wait for the new IPhone Xs Max which I plan on getting in January.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter love it, excellent for her business, Good deal Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cell phone by apple. I will recommend for apple product lovers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I don’t like the camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an OK phone, but do not like the camera. Hard to take good pictures.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD PHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is that it isn't compatible with my fitbit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Say what?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am returning my defective phone tomorrow. You cannot talk on the phone and hear UNLESS the phone speaker is on. This makes a private conversation a challenge! You’ll spend a lot of time on google search learning how to use this phone. How do you turn it off or how do you screenshot & so on.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the IPhone 6s before the IPhone X, not a big jump. Not surprised

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Grips phone but has some faults

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes calls people while in my pocket and it’s locked.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great phone to use. Very responsive and good sound system.

    I would recommend this to a friend
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