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Customer Ratings & Reviews

Your price for this item is $549.99

Customer reviews

Rating 4.7 out of 5 stars with 1997 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers have good things to say about the iPhone XR 64GB's camera quality, screen size, and battery life, with many praising its ease of use and Face ID features. Positive feedback also highlights the phone's price and available storage. However, some users expressed concerns about the absence of a home button and the phone's weight. A few customers also mentioned occasional performance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,997 reviews
  • Pros mentioned:
    Battery life, Camera quality

    Rated 4 out of 5 stars

    Former Android User

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switching from Android, this transition has been tough. The phone is easy to use, but it took some getting used to. Screen and images are great, camera is great, battery life is great. I was surprised to see that some basic features that I frequently used on my Android aren’t here. No Dual screen, no clipboard, and not able to scroll and capture for screenshots. Overall it’s a good phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Screen size

    Rated 5 out of 5 stars

    Great iPhone Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera, easy to use, large screen. Best Buy salesman was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Love the changes in the new phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the changes in the new iphone. Face ID, speed, battery life are all great!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size
    Cons mentioned:
    Home button

    Rated 4 out of 5 stars

    It’s Fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t see much difference between this one and the 8. The screen takes up more of the phone and there’s no home button. It’s fine though. Oh, the camera’s portrait mode is better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a iphone fan but kids are, big screen easy to use little heavy need a case.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, better features than older iPhones better larger screen!! Love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Great upgrade and a great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having my iPhone 6 for 4 years, this phone has been an easy transition into the newest line of phones in the Apple ecosystem. With Apple ID, there was a seamless transition to owning this phone; all of my applications appeared in the same order as my old phone! The speed of the phone is impressive and battery life is great too. Would recommend to anyone with an iPhone 7 or older.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great phone, no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease of use, the new Face ID option, the camera is fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed, Screen size

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bigger then the x, but still great phone. Very fast and stays charged

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Screen size

    Rated 5 out of 5 stars

    Great phone, does what I need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life, clear pictures. Screen to the edge is awesome.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    I really do like it but there’s a few things...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded from the iPhone 7. Went in just anticipating to get the next step up but ended up going with this model. It’s a little smaller than the 8+, the camera supposed to be better but I haven’t really noticed that much of a difference in the quality. The portrait option is nice to have now. But it’s pretty noticeably heavier. It’s odd getting used to the facial recognition but I think this is just the way the technology is going and will have to get used to it at some point anyway. Overall I’m happy with it but I’ll below looking forward to upgrading again in 12 months.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Processor speed

    Rated 5 out of 5 stars

    The best phone I have used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a high speed, excellent camera and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Screen size

    Rated 5 out of 5 stars

    My wife loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bigger screen, takes great pictures and the battery lasts longer.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Ease of use

    Rated 5 out of 5 stars

    Very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long battery life and very easy to navigate very good photos

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Red Hot XR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this for my grandsons birthday. He’s a happy camper & grandma too , now I want one . The phone is really sharp looking the Red really pops it’s sleek and fast . I definitely recommend the XR and it’s not so big it’s the perfect size . Looks like grandma heading to Best Buy for her Red XR

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Screen size

    Rated 4 out of 5 stars

    Great upgrade from iphone 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has all the great power iPhone upgrades. Graphics. No home button and larger screen. Easy to set up. Great camera. Nice vibrant colors.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used only android however when the 10R come I had to have it in product Red. That being said this is the best phone I ever had it’s real easy to use the screen is excellent, I comment on that because people said it was an issue being lcd. I don’t think I could have picked a better phone. So glad I made the switch to apple phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great quality phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an iPhone SE and love the bigger phone and features. The battery life for this phone is hands down the best I’ve ever seen and the primary reason why I considered buying this phone. On my normal use, this lasted two days compared to needing to charge once or twice a day with my SE. If your an on the go user for with your phone, especially for business use, I highly recommend this phone. The missing few features from the Xs is not a big deal to me at all. If you want good quality battery life, buy this phone!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Screen size

    Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone - love the size and the speed - great camera

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    So far I'm pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little concerned with moving to a slightly smaller phone than what I had (a 6Plus) but I'm actually pretty happy with it, and it's definitely WAY faster! The only feature I'm not sure I like is how every time I pick up the phone the screen turns on; however, the battery lasts so long it hasn't been a problem.

    I would recommend this to a friend
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