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Customer Ratings & Reviews

Model:
MT992LL/A
SKU:
6009440
Your price for this item is $1,049.99

Customer reviews

Rating 4.8 out of 5 stars with 3931 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 3,931 reviews
  • Rated 5 out of 5 stars

    Great phone with a easy to use interface.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the iPhone Xs for my wife for Christmas. Her iPhone 7 was damaged and I decided to upgrade her phone. I thought it was going to be an issue with her knowing the finger print scanner was replace Face ID. But after using the phone for a few days she quickly was able to adapt to the new features in ios12 Pros: easy to use interface Face ID camera battery life wireless charging Cons: Expensive really refeltive still wish it had a finger print scanner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m upgrading to the XS from an iPhone 7. Plenty of new features to list, cameras are great, the phone itself feels really good in hand. The price tag however always makes me question the future. I’m keeping this phone for the next couple of years or at least until it gets a new face lift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great overall. Def takes getting used to when using the screen swiping commands instead of home button I honestly don’t really notice it’s gone now. I will say having a popsocket is helpful because the phone is way heavier than the 7 and it gives you more of a grip. The phone is very fast and screen is bright. I feel like the battery lasts longer too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and Sleek and Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this phone. Much more powerful than my previous 6s. I had reservations about the Face ID but now can’t live without it. Works well in low light and is even faster than the finger ID on my previous phone. Camera is stunning and it puts the iPhone X to shame. Very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this phone. Much more powerful than my previous 6s. I had reservations about the Face ID but now can’t live without it. Works well in low light and is even faster than the finger ID on my previous phone. Camera is stunning and it puts the iPhone X to shame. Very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chose this one to upgrade my 6S. Love the bigger display, especially the clarity. Compared to the clarity of the XR, I had to go with the XS. I adjusted quickly to losing the home button. I’m glad I made this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new facial recognition ability as well as being able to charge wirelessly and the boot up speed, thanks to the guys at Best Buy for helping my wife transferring her data to her new phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great browser , storage and phone build up ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying using this my latest “ baby on board “ phone. Mostly the SIRI LEVELS... It’s a GREAT experience for sure. Am still learning my new phone tho.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The quality of camera is lit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way how it work and fast. It’s better than Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Takes great pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to keep thieves from stealing your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XS is for Christmas

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one for my daughter for Christmas. The customer service was Outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes beautiful pictures and very easy to use. Will fit in coat pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new iPhone xS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has got to be the most beautiful easy to use practical phone ever!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Apple IPhone yet !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose Phone the best phone overall : Size , Camera , looks etc

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Iphone XS

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IPhone XS great phone. My son just recently upgraded to the newest version. Though always paying for xtra storage and MG space. Never cracked screen but don't let it fall flat on its back. You have to replace the whole motherboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my XS for two weeks now. It is my first new phone since the iPhone6. So it’s definitely an upgrade. It takes outstanding video and pictures. I took a trip to Las Vegas and was very pleased with the way the pics turned out. The stereo sound on video recordings is crystal clear. Swipe guestures took maybe a day to get use to. Now it feels natural. Face ID is nice. There is only one time that I miss the fingerprint scanner. Is when your using it laying on a flat surface, and the phone times out. You then have to pick the phone up so it can look at you. That, or type in the password. But it’s just a minimal annoyance. All in all, the battery life is great, it gets me through the entire day. The display is beautiful. And the form factor of the XS is perfect for me. If you are on the fence because of the cost, I was too. But I don’t regret the purchase at all. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera, Faster Phone, lots of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an iPhone 6s 64gb. There is a big difference between these two phones. I was very happy with my 6s and wasn't going to upgrade but a great deal was offered ($700 off) and I couldn't resist. The Pros: The best (and most obvious) difference between the 6s and the Xs is the camera. So much better, faster, and has more features. It makes me feel like a better photographer when all I have are better tools. The phone is so much faster as well. Everything feels fresh and snappy. Apps load faster, it boots up and shuts down faster, etc. The screen is better quality, although in my day-to-day I don't notice that as much but when looking at fine details in pictures, videos, etc. I do notice it. Obviously going from 64gb to 256gb of storage is a very noticeable change for me as well. I love not having to worry about space. The Cons: The cost. Obviously. Apply charges a lot of money for their products. My experience with Apple has made me feel it is worth it. They don't sell your data like Google and others, their hardware is built to last. Even though I feel it is worth it, I still feel it is expensive. It still needs a screen protector and a case. They say it is the strongest screen and body and meets a higher military grade protection from water.... but when you spend $1100 on something you carry around everywhere you want it safe.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing Phone with only one Drawback

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone XS is essentailly the PERFECTED iPhone X. It’s display is beautiful. It’s bright (though I wish it was brighter) very vivid, bold, and sharp. The camera is outstanding and as usual, iOS is very smooth. The A12 chip dishes out almost unbeatable performance. It also packs a 5.8 inch screen (larger than the 5.5 inch of the plus model iPhones) into a much smaller body. If the XS Max is too big for you, this phone is still very excellent. It also starts out at only 64gb of storage. For me, 64 gigabytes is more than enough, but for other users they may need to get the 256 or 512gb version. Pros: -Amazing Screen -Very Fast -Good Form Factor -Beautiful Camera -Gold finish is GORGEOUS -Gigabit-class LTE is fast Cons: -Battery life is not amazing -Expensive -Screen is not incredibly bright (hard to see outdoors) Summary: Overall, the iPhone XS is an exceptional phone. If you are someone who needs more battery life I would advise getting the Apple XS battery case. But for the average user, I think this will easily get you through the day. The camera provides great color accuracy and almost professional-quality video and beautiful photos. Almost nothing can make this phone stutter, and iOS is very smooth. Is it worth it over the XR? In my opinion yes. The XR is $250 cheaper with the same main camera, same chip, and slightly larger scree, but it has many drawbacks. I think the OLED display, telephoto lens, gigabit-class LTE, pretty stainless steel bands, and IP68 water resistance over the IP67 of the XR are worth it. But know that if you can’t afford that extra $250, the XR is still a great phone with a beautiful LCD display. Below are some photos I took with the XS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big change from iPhone 7, so far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently upgraded from an iPhone 7. I thought about getting an 8 but decided to take the step to the Xs. There are a few new things to get used to, but I'm getting there. The small increase in size makes a difference in carrying in your pocket but is not overwhelming. It's a little heavier and a bit more of a stretch to operate with one hand, but is worth it though for the larger screen size. Next is no home button, which takes a few days to get used to. The facial recognition works well. You don't really have to stare at the phone for it to know who you are. I'm not really sure if the operating system is that much faster than my previous device, but it's okay. The camera takes really nice photos. All in all, I'm glad I took the next step. Bonus: If you're a Total Tech Support member you receive around a 25 percent discount on AppleCare.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best in the market BUT expensive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to iPhone XS from 6s and you can definitely feel the difference in the speed and quality of the phone. The OLED screen is just gorgeous and extremely color accurate. You can feel the phone is very fast and dual camera takes some beautiful pictures. But is it worth 1000? It depends how much you use your device and care of the latest things. It is good upgrade from the iphone 6 and 7 but not from X. The face unlock is fast and accurate and works 95 percent of the time. I don't miss my fingerprint. The dual camera takes some beautiful low light photos and apple is way ahead in video quality. Iphone is also generation ahead in terms of processor. This phone is insanely fast, I mean really fast. The graphics on the games looks so stunning in the OLED screen. Lots of people complain about the notch but it is barely noticeable after couple of days. You would simply not care after a while. Apple did a bad move by not including the headphone adapter in a 1k phone which is just really pathetic for a trillion dollar company. I don't know where apple would take the next generation of iPhone from this design and I feel like the iPhone has matured to its point. And people would use their phone longer than before as the price has also increased much higher. For a thousand dollar, iPhone XS is priced 200 higher that its worth but if you want a best phone which has great app store, a privacy focus close software and just great combination of hardware and software experience, it is the king of the HILL.

    I would recommend this to a friend