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Customer Ratings & Reviews

Your price for this item is $1,349.99

Customer reviews

Rating 4.8 out of 5 stars with 1986 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,986 reviews
  • Rated 4 out of 5 stars

    Good Value on Special

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife completely shattered her iPhone X, fortunately this XS just went on sale for $350 off, and I loved the fact that I could just purchase it outright for AT&T. She is enjoying the improved cameras and feels that the speakers are louder vs. the X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice upgrade for iPhone. Lots of great new features and the camera is amazing. I like the app limits feature they’ve added

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size, went from a 6s Plus to the XS and even though it’s not the XS Max I like the feel of the phone when holding in one hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A stunning camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new phones, sales person was great, explained everything. Love the new camera as it is a stunning improvement over older phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love the upgrades that Apple made to the IPhone, especially the camera...its fantastic! The screen awesome, I absolutely love this phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgraded from iPhone 6 Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the phone is very good. Quite the leap from iPhone 6 Plus that I used for over 3 years. Faster processing for apps, better camera and ease of use are great. Reason for the 4 star rating is due to rapid decline in battery life compared to my older iPhone. Even though I have followed every recommendation such as turning off background refresh and every other trick I found on Apple websites. Find that it “burns” through battery life a lot quicker for same amount of useage as the iPhone 6 Plus. Not so sure the upgrade was needed and feel I could have got by another year on that iPhone 6 Plus. If you really need an upgrade and have the money the phone is a great upgrade. May want to consider upgrade to the XS Max for better battery life.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, worth the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone Xs is a tiby bit bigger than the X, the camera in my opinion is a little better as well as the audio for the video.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this iPhone XS for about a week now, but I like it much better than the iPjone 7 that I previously used. It was easy to set up, but I did have to download the updates to my iTunes software before it would sync properly. Once I installed the update, it synced fine though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice looking phone - nothing new though

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my son for his 18th birthday. Like most teenagers, he has been an iPhone fan and loved it! For me (long time Samsung Galaxy user), I did not see the value for the very high price tag ($1,250). Phone is very similar to previous versions in most aspects

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced the i6 with the new xs. The oled screen is pretty amazing. Much better overall performance and features tha my previous model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was torn between the XR and the XS. I eventually decided that since I keep my phone for at least 4 years the extra money would be worth it for the better screen and camera. I have not been disappointed. The screen is vibrant and sharp. The camera has been great. I especially like the real 2x zoom. I also like the smaller size. Coming from a 6+ I was wanting something smaller. I have not missed the bigger phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much improvement over my iPhone 6S . Very efficient and easy to use phone also much quicker process using swipe and facial ID

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone! Recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great deal from Best Buy. Phone works great and has plenty of storage. Would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’ve never been so in love with a phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are too many things I love about this phone to list, but my favorite by far is the face recognition. It. Is. Awesome! Get it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like the camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the camera on this phone. I take tons of pictures of my kids, pets and nature and the camera was a big improvement over the one in my old phone. I’m not tech savvy so I can’t give an educated opinion on the specs and features. Wish it came in the rose gold color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upgraded from the 7s and am not disappointed! Still getting used to some of the changes but overall very happy and love the face id

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. It takes great pictures and the user experience is the same as previous generations. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from a 6 to the x so the features were a bit different but the updates are amazing and a a lot more of screen display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a fan of the iPhone. It took a little getting used to not having a home button. Still a great phone but pricey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Performer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of my apps perform better and it appears to be snappier when connected to the internet. Lots of storage and a great camera.

    I would recommend this to a friend
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