Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Model:
MT9C2LL/A
SKU:
6009653
Your price for this item is $34.73per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 1986 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers are satisfied with the iPhone XS 512GB's camera quality, screen size, and ease of use, with many praising its performance and features. Positive feedback also highlights the Face ID, storage capacity, and sleek design. However, some users expressed disappointment over the lack of a home button and the high price. The absence of a headphone jack was also noted as a drawback by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,986 reviews
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well for Apple, the 7 is very good, the XS is the best phone that to date, is narrower than the 7, that makes it even heavier than the 7, more Ergonomic, the brightness of the screen, the recognition of the Face ID is excellent even with very low lighting. in a few words I am very happy I feel that I pay for what I have. As all new product is missing that the Apps are updated to this operating system, for example when loading Spotify I'm wrong in a data and I cut the possibility of Premium.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product - Great Customer Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was with some dread that I finally conceded it was “now or never” time to get a new iPhone. I both dreaded and feared the process. But, from the first moment Anna, the Best Buy Sales Associate, answered all questions very patiently and provided such an excellent buying experience. As for my new iPhone XS, I could not be happier. Not only was the whole buying experience made “painless” by such an exceptional sales associate, the phone itself, has also far exceeded my expectations!!! Five-Star service from Anna at Best Buy and a Five-Star product in the iPhone XS. I just could not be happier!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my wife because she wanted A phone closer to size to her iPhone 7. The 11 was a little to large, the XS fit just right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent upgrade!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came from an iPhone 7 Plus and I have to say, I’m very happy with my upgrade! The screen size is nearly the same, just a smaller phone sitting in my hand; I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iphone ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a 6 plus and am extremely happy. The screen is vivid and the phone is very fast, the gestures only took an short time to get used too. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Major Upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an iPhone 6s Plus, for me this was a major upgrade in every way. I wanted the smaller phone this time around, since I carry it around in my pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eating Apples since the beggining

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Iphones, XS has a great size and feels like a phone should. Still holding out to upgrade due to seeing no change since purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is by far the best apple phone yet! I enjoy that it’s a tad bigger than the 8 but not as big as the plus/max. I am purchasing one for the whole family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone runs so many applications daily very smooth!! The camera and display is amazing. This phone is worth it’s price and I plan on keeping it for years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect sized iPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want something that will fit perfectly in your pocket, look no further than the 5.8" iPhone. It also has all of the bells and whistles of the larger 6.5".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well it finally went on sale and it's such a great phone. The speed and clarity of the screen is unbelievable. I had the Iphone 7 and am glad I upgraded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is what it is

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone, but wish it was just a bit smaller as I switched from an iPhone 6. Some of the new features are great! Hope this lasts just as long as my 6 did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I Expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. The battery life is great. The camera is awesome. The screen clarity is beautiful. I was reluctant about the no home button but it took 5 minutes to get used to. Facial recognition works wonderful. I would recommend this device to anyone. My only complaint is I paid cash therefor the device was not removed from the box and set up in store. I asked for the space gray and the sales rep provided me the rose gold. Didn't realize until I got home. Considering the phone I had at the time no longer functioned without being plugged into power, I dint have much choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good upgrade from my old phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always wanted to upgrade my old iPhone and these is really a great investment, takes better quality pictures and the screen is wider. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing camera and great quality phone.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going from the iPhone 6 to the xs was an amazing choice it’s better camera quality. I love the face unlock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade from a 5c. What a huge difference. The phone tech was excellent and made the switch painless and seamless. Photos are awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mikeek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Smaller than my last iPhone 7+ But has bigger screen. Like the size and balance in my hand over 7+. Like the operation of the missing home button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new design and the ease of use without the home button! Picture quality is amazing! Portrait mode makes your photos look so professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the money. Perfect for what my Wife needed. It may not new the newest product but, it gets the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone upgraded my iPhone 6. It was a big jump, but it is definitely a great improvement. The camera is greatly improved. The screen is nice as well.

    I would recommend this to a friend