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Customer Ratings & Reviews

Model:
MT962LL/A
SKU:
6009643
Your price for this item is $25.00per month
for 36 months; 0% APR

Customer reviews

Rating 4.8 out of 5 stars with 1986 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers are satisfied with the iPhone XS 512GB's camera quality, screen size, and ease of use, with many praising its performance and features. Positive feedback also highlights the Face ID, storage capacity, and sleek design. However, some users expressed disappointment over the lack of a home button and the high price. The absence of a headphone jack was also noted as a drawback by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-20 of 25 reviews
  • Rated 5 out of 5 stars

    Great phone with a easy to use interface.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the iPhone Xs for my wife for Christmas. Her iPhone 7 was damaged and I decided to upgrade her phone. I thought it was going to be an issue with her knowing the finger print scanner was replace Face ID. But after using the phone for a few days she quickly was able to adapt to the new features in ios12 Pros: easy to use interface Face ID camera battery life wireless charging Cons: Expensive really refeltive still wish it had a finger print scanner

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay, Apple...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen clarity. Fast processing. Takes great photos. But... Apple, don’t try to be different. Just use the same type of headphones plug like everyone else! BECAUSE IT WORKS! Don’t just be different for the sake of being different. You are just being difficult. Also, this phone is really expensive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great, especially since i went from a 6s to the Xs. Camera is great, very fast, water resistant, etc. no complaints so far except the high price tag.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Swipe for Home Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is great. Battery holds charge great. Had to get used to accessing home and everything else via swiping. The power off button doesn’t always work. Not sure yet if the phone has bad switch. I feel it is still overpriced but my iPhone 6s was dying.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster chip, better camera, awesome resolution. But little pricey! Also got Apple warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Great iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would agree with most that the price on the iPhone is increasing beyond the relative technological improvements. However, like most Apple products, you know that you're getting quality for your money. This iPhone XS is no exception. Great build quality, beautiful device, reliable software, blazing fast. That's Apple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay, Apple...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again, okay phone. Great screen and camera. Awesome amount of space. However, it is very expensive. Also, where’s the regular earphones plugin??!??

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and great camera.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This be iPhone has a much better camera than previous. It is too expensive but great phone and interface with computer and cloud storage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice camera nice upgrade from my 6+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice camera nice upgrade from my 6+ I thousand dollars is a lot of money to pay for phone but I need the upgrade since 6+ was wearing out but I thousand dollars? That’s ridiculous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent if expensive phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast performance, great screen, excellent if expensive phone, recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone! Love the features but not the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, can’t believe I paid that much for a phone! Good phone, meets my needs. Not sure it was worth the price yet but it’s still new so time will tell.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice looking phone - nothing new though

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my son for his 18th birthday. Like most teenagers, he has been an iPhone fan and loved it! For me (long time Samsung Galaxy user), I did not see the value for the very high price tag ($1,250). Phone is very similar to previous versions in most aspects

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be happier with the phone. It costs way too much, but I'm not going to lower my number of stars because of that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a 5s I phone and up graded to this XS! It is great improvement but pricy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive, but worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an upgrade, this is the next step in the iPhone. Not cheap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything seems to be great about this phone except for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple never disappoints. Heavy price but worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent but pricey upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only took it to 4 stars because of the price. Otherwise this is an excellent purchase as it is with all iPhone upgrades from year to year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice, but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functions well. Nice clean look and good color selection. But very expensive.

    I would recommend this to a friend