Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Model:
MT5F2LL/A
SKU:
6009774
Your price for this item is $849.99

Customer reviews

Rating 4.8 out of 5 stars with 7901 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers appreciate the iPhone XS Max 512GB's camera quality, large screen size, and ease of use. Many also highlight the positive experiences with Face ID and the device's overall features. However, some users miss the home button and find the phone expensive. A few also noted the phone's weight and occasional performance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 381 Showing 7,601-7,620 of 7,901 reviews
  • Rated 4 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been an iPhone user for a number of years - this is the best yet!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone xs max

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to the wider screen, a number of apps do not look quite right

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First iPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First iPhone is a pretty good phone, Not that hard to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect phone. I love that it is more sturdy than previous phones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Camera Voice clarity good Battery is good for Normal Usage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great new options on this phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good experience , knowledgeable staff, stock available

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bigger screen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the bigger screen. Now competes with Samsung on screen size.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ABC

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I need to give me time to learn more about this phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    RE: This is it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying my new phone. I was excited to learn of the XS Max.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    its pretty!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty and fits. The 2 most important factors for a case!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Barely works

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone looks nice but when it locks up you have to go thru the hub of hell to get it replaced. Phone was taken to geek squad for the problem. They explored and putting in a new screen even though the phone heats up drastically when the lockup occurs. One day later same problem . Into geek squad, they can not replicate problem say to come back when it acts up again. Back in the next day for a doctor appt and the phone locks up, into geek squad. They take phone and say a replacement is warranted, so apt for next day to get new phone. Back to geek squad who then has to go thru the whole diagnostic again , says they will replace but do not have the same phone(color) and will have to order, maybe a week and it will be in. Well we are still without this $1000+ phone and will have to wait. In defense of geek squad, they must follow Apple protocol but 7 trips back and forth (25 miles each way) is not a good way to build good will. Buyer beware of this phone.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone I love it plus it was the best thing I have done

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great phone, but with a few stutters. Amazing device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone but have to get used to the new features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice smooth flowing phone. I definitely recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every thing is great i will get another one soon for my wife

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone XS Max os great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone but the front camera is grainy and it’s heavy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What I expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what I expected. Actually yes it is what I expected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase but customer service could be somewhat better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daugters phone, easy to transfer data, she loves it.

    I would recommend this to a friend