Customer Ratings & Reviews

This is the best iPhone yet you definitely get your money worth apple pays vary close Attention to details which I really like like the software and the Structure of the new iPhone A1 Rating.

Never really got into iphone that much until i got the iphone xs max its one of the best phones ive ever owed, i even got my wife the same phone.

So happy by owning this new iPhone, my former one was the X and I loved it as well, just missing a bigger one and now I’ve got it!

The new phone is bigger in size and really like it.

Oh my gosh this i phone is so sweet so glad i purchased it. the color and all the features are so well put together.

I like this so much and i love it ... i will just use one word....PERFECT PHONE FOR ME

It's beautiful!!! It's fast! If you like apple and IOS you will love this phone.

I like the ease of the phone and how all the graphics look on it.

It’s really cool, I really liked, I just feel it’s really expensive

I love the overall premium quality of the phone. It’s perfect.

I love this phone and it has very good quality and all

This is the new phone from apple so far I love it.

Coming from a Samsung galaxy note 8, this phone is a breath of mobile fresh air. The note 8 isn’t a bad phone, I just prefer apple to android. I love the big screen and the form factor. It’s the same size as the iPhone 8 Plus, just with a better, bigger, badder screen. The phone is definitely faster than the Note8 and the iPhone 8 Plus. Opening apps, playing intense games, streaming video, this phone can handle it. The phone is a bit pricey. It will definitely leave a dent in your bank account. It doesn’t have a ton of features like the note 8 or 9. The phone definitely leaves something to desire in that department. But the build quality is top notch (no pun intended) The metal and glass will have you feeling like you just bought a piece of cutting-edge tech. The cameras are great, I’ve taken a bunch of pictures in all kinds of lighting conditions and they look fantastic. If you’re a person who likes accurate photos, this phone is for you. In conclusion, if you love big iPhones, upgrade to this. Just keep in mind that it’s expensive. Starting $1099, you’re going to be set back if you paid full price like I did. But it’s definitely worth it if you have a iPhone 7 or below or if you want a bigger version of the iPhone X

I upgraded to the iPhone XS Max from an iPhone 7 Plus. What I've found since upgrading is that I actually like the Facial recognition better than what I thought I would. I haven't had any issues with it recognizing/unlocking under all lighting conditions, etc. As far as speed, it is faster opening apps, etc. I haven't experienced any battery life issues even after using all day, I usually still have at least 10-20% of battery late at night with no charging during the day. The photo and video quality is great and a definite improvement over the previous model I had (7 Plus). And as for the screen, what can I say that hasn't been said? It's large and videos/photos, etc. look gorgeous on this screen. I'm not sure I could drop down in size after using this phone. Finally, I haven't tried wireless charging, but I find that when plugged in the charging isn't any slower than that of the 7 plus. I wouldn't hesitate to recommend this upgrade if you want a bigger screen, better camera, and faster processing from the 7 Plus or older. As far as the 8 Plus and iPhone X, I'm not sure the upgrade would be worth it there as I haven't used either of those.

This was definitely a huge upgrade from the iPhone 7. I get like almost 2 inches more of screen! The camera is amazing, and so is the speed of opening and accessing apps. My only complaint is how heavy it is, my pinky legit cramps. And it’s crazy expensive. Apple needs to chill with their prices.

This my first upgrade since iPhone 6S, I was skeptical, primarily because I am used to with Home button and there is no such provision on the new phone and also it required me to learn new gestures but to my surprise, it is so easy to navigate and I don't miss the Home button at all. The Face ID is seamless, it is easy to setup and use. I also noticed the speed difference between my earlier phones and new Xs Max. I use complete anatomy app regularly on my phone, there is no lag in starting the app or researching human anatomy on the device at all. I am glad I made the switch. I am sure, people with iPhone X may not find it too different but it is certainly a device to switch to if you are using iPhone 5 through iPhone 8+. I ordered the device online at Best Buy, the process was extremely easy, the notification through email and text kept me updated with order process steps. I was notified to pick up when order was ready for delivery, the person at local Best Buy store was very quick and pleasing. I was in and out of the store in less than 5 mins. I would recommend Best Buy online service as well.

I've only had the XS Max one day but so far very impressed! Screen is larger without being too big ( phablet) and the processor is a lot faster than previous phones. Not having the home button is taking some getting used to and I love being able to unlock the phone with facial recognition. One of the best features of this phone is the ability to charge wirelessly! And the battery life was definitely improved with this model; I charged mine to 100% and have now went about 30 hours of moderate use and the phone still has 40%. I really like this iPhone so far and glad I made the jump.

The XS Max is a beast of a phone. The screen is beautiful, and it's wicked fast. Battery life is good too. It's the heaviest smartphone I've ever held, and feels sturdy. I like it, but I can't help but feel that it is not worth its XSive price tag. I could buy 2 flagship android smartphones from Oneplus or Huawei for this price.

I had been living with a 5 something since 2012, and since I don’t plan to buy another phone for another 10+ years, this is great. Lots more space and faster! Better pics. Loving it so far! Great battery life so far too! I did have to adjust to the size being bigger, but I love that too.

The display is what put it over the top for me and was the main reason I purchased it! The screen is just beautiful and big and that’s what I love! Coming from a plus model, I’m use to the big phones and have had one since they first introduced them, so the size doesn’t bother me at all. With it being all screen now it can be a little more challenging to reach certain parts of the screen even with big hands, but Apple still has the reachability feature on these which makes it easier. The phone feels amazing and very high quality. iOS over the last few generations lost that buttery smooth feel it use to have, Apple has definitely changed that with iOS 12. iOS 12 is a big on improvement on all hardware that will run it, but on the Xs and Xs Max with the 4GB of ram it is seemless like it use to be. These aren’t cheap phones , but they’re definitely worth it if you’re in the market for one. If I had one knock it would be that Apple still ships these with the 5w charging brick even though these phones support fast charging. This to me inexcusable for a phone of this price in 2018/19. If you like a big screen, this thing will satisfy all your needs.