Customer Ratings & Reviews

I like the ease of the phone and how all the graphics look on it.

It's beautiful!!! It's fast! If you like apple and IOS you will love this phone.

I love this phone...I had the 7plus, the pictures and screen is so much clearer

It’s really cool, I really liked, I just feel it’s really expensive

I love my new iPhone and am enjoying the ease of changing screens

So far so good no problem Encountered and it’s nice picture

I love the overall premium quality of the phone. It’s perfect.

I love this phone and it has very good quality and all

I’m perfectly enjoying this phone right now, yes!!

This is the new phone from apple so far I love it.

Coming from a Samsung galaxy note 8, this phone is a breath of mobile fresh air. The note 8 isn’t a bad phone, I just prefer apple to android. I love the big screen and the form factor. It’s the same size as the iPhone 8 Plus, just with a better, bigger, badder screen. The phone is definitely faster than the Note8 and the iPhone 8 Plus. Opening apps, playing intense games, streaming video, this phone can handle it. The phone is a bit pricey. It will definitely leave a dent in your bank account. It doesn’t have a ton of features like the note 8 or 9. The phone definitely leaves something to desire in that department. But the build quality is top notch (no pun intended) The metal and glass will have you feeling like you just bought a piece of cutting-edge tech. The cameras are great, I’ve taken a bunch of pictures in all kinds of lighting conditions and they look fantastic. If you’re a person who likes accurate photos, this phone is for you. In conclusion, if you love big iPhones, upgrade to this. Just keep in mind that it’s expensive. Starting $1099, you’re going to be set back if you paid full price like I did. But it’s definitely worth it if you have a iPhone 7 or below or if you want a bigger version of the iPhone X

Had for two days now in a outer box, droped it maybe 6 inches off the ground and the whole back of my phone shattered. Glass backing is junk

I upgraded to the iPhone XS Max from an iPhone 7 Plus. What I've found since upgrading is that I actually like the Facial recognition better than what I thought I would. I haven't had any issues with it recognizing/unlocking under all lighting conditions, etc. As far as speed, it is faster opening apps, etc. I haven't experienced any battery life issues even after using all day, I usually still have at least 10-20% of battery late at night with no charging during the day. The photo and video quality is great and a definite improvement over the previous model I had (7 Plus). And as for the screen, what can I say that hasn't been said? It's large and videos/photos, etc. look gorgeous on this screen. I'm not sure I could drop down in size after using this phone. Finally, I haven't tried wireless charging, but I find that when plugged in the charging isn't any slower than that of the 7 plus. I wouldn't hesitate to recommend this upgrade if you want a bigger screen, better camera, and faster processing from the 7 Plus or older. As far as the 8 Plus and iPhone X, I'm not sure the upgrade would be worth it there as I haven't used either of those.

This was definitely a huge upgrade from the iPhone 7. I get like almost 2 inches more of screen! The camera is amazing, and so is the speed of opening and accessing apps. My only complaint is how heavy it is, my pinky legit cramps. And it’s crazy expensive. Apple needs to chill with their prices.

Upgraded from iPhone 7 Plus. The phone physically is a bit smaller, but the screen size is larger, and the screen looks great. Camera is very sharp, makes the 7 plus camera look terrible. I really loved the finger print scanner, and was really uncertain about Face ID. But, I’m often wearing gloves at work, so the Face ID makes it so I can unlock with gloves on. Only thing I really don’t like... the price tag. Phones are getting ridiculously expensive.

I have had Android phones since smartphones started. The new iPhone has been very reliable and a big step up from my Samsung Galaxy 8+. The battery lasts all day, performance is great and the face ID is flawless even at night. The camera is also a huge improvement over the Samsung. It did take a little time to get used to IOS vs Android but so far I am really liking how everything works. I also got the watch and I must say the 2 devices work really well together. Much better then the Samsung phone and watch.

Such a great and amazing phone. Finally the storage space one needs. The battery is actually really good as it can last all day long (with minimal WiFi use). The screen and camera do a great job with a ton of features. Very pricey but if you have the extra it’s worth it.

This my first upgrade since iPhone 6S, I was skeptical, primarily because I am used to with Home button and there is no such provision on the new phone and also it required me to learn new gestures but to my surprise, it is so easy to navigate and I don't miss the Home button at all. The Face ID is seamless, it is easy to setup and use. I also noticed the speed difference between my earlier phones and new Xs Max. I use complete anatomy app regularly on my phone, there is no lag in starting the app or researching human anatomy on the device at all. I am glad I made the switch. I am sure, people with iPhone X may not find it too different but it is certainly a device to switch to if you are using iPhone 5 through iPhone 8+. I ordered the device online at Best Buy, the process was extremely easy, the notification through email and text kept me updated with order process steps. I was notified to pick up when order was ready for delivery, the person at local Best Buy store was very quick and pleasing. I was in and out of the store in less than 5 mins. I would recommend Best Buy online service as well.

Upgraded from a X for the battery life and the camera. Well worth it. Very fast phone. There’s a reason why Apple sells so many of them. Great phone. Love the extra screen space.

I like the camera , super fast phone , big screen just upgrade from 7 plus , every years this phones get freaking expensive, just the phone for a good deal , because I will never will paid this price for the phone .