Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.8 out of 5 stars with 3975 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 3,975 reviews
  • Rated 5 out of 5 stars

    GREAT PHONE

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    APPLE MAKES GREAT ELECTRONICS. LOVE THIS PHONE. PURCHASED FOR MY FIANCE AS HIS IPHONE 8 FINALLY STARTED TO CRAP OUT (HE IS A WILDLAND FIREFIGHTER AND PRETTY ROUGH ON HIS PHONES). LOVE THE HUGE INTERAL STORAGE AND EASE OF BEST BUY MOBILE TO ADD THIS PHONE TO MY AT&T PLAN.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the big screen and I don’t think I’ll ever go back to smaller one. But i think that’s the only upgrade on this phone. Plus, the battery drains fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best iPhone yet. This new iPhone XS Max is the best iPhone I have ever owned. With the removal of the basil is the larger screen is so much easier to handle with one hand. Pricing is a little steep, however I find myself using it more and more instead of automatically going to my iPad or computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say it’s a phone and seems to do what I expect it to do I like display but disappointed with the screen protector I purchased from Best Buy as it seems to take away from crisp ness of my phones display and doesn’t seem to fit well will be looking to uag to see what they have to offer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great iPhone but with few issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with the iPhone max... the screen has a very warm color tint... while the 2017 iPhone X.. had a blue tint to it. i am okay with the warm color screen.. but this release is too much yellow on the screen. Also there is a stutter on video playback if your watching videos on the iPhone max. To avoid the stutter lag on the videos you have to turn off true tone. also if you don't like the yellowish tint on the screen, you have to play around the settings display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The latest and greatest iphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the phone is great. The Dolby vision and HDR are of great quality and really immersed me as I watched movies on it while on my Cruz. This phone really takes great pictures as well. I took a lot of pictures while out on the Cruz and they all look life like. This is truly a great phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big and Beautiful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WAS RELUCTANT TO GO BACK TO THE IPHONE AFTER BGOING TO ANDROID. BUT I'M GLAD I DID. ASIDE FROM SOME WIFI ISSUES, THIS PHONE MADE ME REALIZE SOME OF THE ANGST I HAD WITH THE SAMSUNG S9 PLUS I HAD. (TEXTING, SOFTWARE UPDATES). THE BUILD AND QUALITY IS TOP NOTCH TO ME. REMINDS ME OF THE VERY 1ST IPHONE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's An iPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You either love the products or you think they're over priced for what you get. Bought this as a gift and the receiver loved it. I don't recommend apple products myself to others due to my own sense of value, but there's nothing wrong with this large friendly easy to use phone if money is no object.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone yet!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone is the fastest phone I have ever used. The screen is big and beautiful and looks amazing while watching video and editing photos. I am also very impressed by the camera and processing functions as well. 5 stars, all the way!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice phone. I got it on sale because I needed a new phone it has a great camera and getting used to having no home button happens in 20 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone for life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never swayed in having an iPhone since the first edition. There are things that I have to used to since it’s been a few years since I upgraded. But that’s on me to learn. I do have to say I don’t like not having a home button and I don’t like face recognition. (It creeps me out). :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this new iPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an iPhone X to the iPhone Xs Max and I love it! The bigger screen is perfect for looking at videos, playing games, using maps, texting and emailing. The camera is amazing! The weight of the phone is just right. It fits nicely into the pockets in my purses, even with the case on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not an Apple kinda guy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was for my daughter as she and my other 2 kids are Apple fans. I myself am a Samsung fan. She really wanted a Google Pixel but had to settle for an iPhone, because the Google phone isn't carried by At&t. I think she'll happy with her phone but still thinks about the Pixel. Oh well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big clear screen

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teenage son had a older iPhone 6 Plus so this phone was the perfect upgrade because the phone Sizes were the same. He loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s a upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new iPhone X’s Max very fast easy to use once you get used to not having a home button. My only complaint is the price it’s not worth what I paid.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not need to explain how good this iPhone is. However, I am very excited about AT&T’s unlimited data plan that I chose for service with this phone! $80 overall for unlimited data and free HBO along with much more entertainent choices to be streamed in HD! Very happy with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone! Best Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is awesome. I upgraded from an iPhone 6. It's so fast! Pictures are spectacular. I love it. But you can see and try them out anywhere. The experience of buying at Best Buy is what counts the most. The people were great, and really took the time to make sure I was setup properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again, the apple phone is great. Went from a iPhone 7plus to the iPhone XS max and a huge difference. Takes some getting used to not haveing the home button but was easy to use and got used to it in a day or two. Same physical size as iPhone 7pluse give or take, just much larger screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone because I wanted the bigger screen and I use video and camera for my work. I had the X and loved it. Moving into the Max has been an easy transition and even though a small upgrade the screen size and battery life were worth it. Totally a personally preference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xs to the Max

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From an iPhone 6 Plus, I went to an iPhone X but always felt it was on the smaller side. Enter the iPhone Xs Max - it seems my problem is solved. So far so good! Purchasing at BB was easy on Day 1. It was quick and painless.

    I would recommend this to a friend
Sponsored