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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.8 out of 5 stars with 3975 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 3,975 reviews
  • Rated 5 out of 5 stars

    Best iPhone yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That’s supposed to be the theory with an upgrade, but not always the case. Sure, processors become quicker and resolutions improve, but I enjoy this iPhone completely. Glad to have the big screen back, after going with the iPhone 7 on my last upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you “need” the latest and greatest, here it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, long-term Apple phone owner, this one is faster but otherwise fairly “super” difference from prior years. It’s my first time with the larger screen/size, which I’m finding I do like!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Overrated and Expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very expensive phone and not worth the premium. Does not include fast charger and a headphone dongle which hardly costs few bucks. Connectivity has issues and battery doesn't last a day Had no choice, but to buy since my iphone 6s got damaged I am not able to do anything now since I am invested in the apple ecosystem

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going from an iPhone 6 Plus to the max and I love the upgrade. Initially was thinking about the XS 5.8 but the 6.5 inch screen was best. I do miss the home button but I’m getting used to Face ID. It’s pricy but i don’t upgrade yearly so worth it for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Freezes a little

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely can tell the difference in the processor chip and runs more smoothly. Also, the camera feature is awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPhone. This is an upgrade from my previous model (6 plus) and apple knows how to make phones. I love the features and how everything works and works well. All my apple stuff syncs flawlessly and never crashes. Their security features are second to none and I feel confident my stuff is secure. My only negative is the price of all phones now. But either you pay or you don't, so no reason to complain. If give it 5 stars of the price was a little lower. I still love all my apple products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned my phone back to Best Buy because they wouldn’t honor a promotion for a $100 Best Buy gift card that I was indeed eligible for. I purchased from AT&T instead. But because this is a product review, I give it 5 stars. I love this darn phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Favorite iPhone to Date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing! I have officially had it one week and it has lived up to ALL of my standards and then some. I am still learning all of the new features everyday, but Chesneythehitlthis phone is absolutely beautiful and very much worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XS Max IPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the XS Max iPhone, but I do miss the home button that was on my iPhone 7 Plus. It has been replaced with the Face ID feature, when that doesn’t work the backup pin is handy for unlocking the phone. I feel it was still a great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsm!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Samsung absolutely love this apple. The picture quality is stunning. The speed of operation is fabulous. The image quality is unsurpassed. It was challenging to adjust to the new system but I’m getting the hang of it and love the apple format

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really hesitant to purchase the iPhone XS Max after reading other posters complaints with screen colors, WiFi/LTE connectivity and it’s overall size. I can honestly say that I haven’t experienced any issues. My XS Max is a awesome phone so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to use. Great quality product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This latest iPhone has been my third or fourth apple product, each one has been better than the last. Processor is smooth with no glitches. Camera is outstanding. My favorite feature are the very loud and clear sound form the speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It probably washes the dishes, too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is freakin' awesome. I'm not usually an early adopter, but this was a Christmas present and it's light years ahead of my iPhone 5. I love that they're starting to make these things idiot-proof since I need all the tech help I can get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XS Max is the Best Buy for an upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone XS Max was a great purchase. The ability to use the charging station in my car is a great feature. I love the face recognition. The larger screen is very useful as we are getting older. The cost is way up there but it was worth it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APPLE’S BEST IPHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive but I’m upgrading from a 6s, so I saved up for this. I’m extremely impressed. It’s exceeds all of my expectations. Any of the new Apple iPhones are good. Go with what you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife. She uses her phone constantly. After over a year of hard use the battery life is still excellent and the phone performs as good as it did when it was new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works well such as the camera. It has so many ways to enhance the pictures you take. Portraits can have many different options for the backgrounds. The phone itself is so easy to use with the new face recognition unlocking feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone XSmax

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the iphone 7plus and my husband updated me to the XSmax. I love the camera on this iphone. I was able to take the most amazing pictures on our recent trip to Costa Rica. Having it water proof is a definite plus when at the beach or pool. It took some time to learn how to close out all the aps, but since I learned that little trick, I'm happy as a clam and love my new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 6s max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone out there!! Hands down. I upgraded from the 6s Plus and it’s totally worth it. I did my research and found out that if you have the 8 it’s an ok upgrade but anything below 7 is a must. Great camera and it does amazing things!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone! I like the feel, slim, sleek, easy to hold, and I really like the full screen coverage, no border. The camera is beyond spectacular, & face recognition is very handy. I really haven’t found anything about it I don’t like yet.

    I would recommend this to a friend
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