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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.8 out of 5 stars with 3975 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 3,975 reviews
  • Rated 5 out of 5 stars

    Upgrade from 6s plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I upgraded from 6s plus- my battery was dying all the time and I knew I had to upgrade soon. Thank goodness for best buy credit card financing! I got the gold iPhone max and don't regret it! make sure to buy a zagg screen protector!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s an awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is just awesome, I would definitely purchase two, but see the way my bank account is setup it won’t allow me to. Just know the awesomeness of this is unmeasurable. BIG FACTS!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone but then I love apple products! I was going to wait for the new one but decided to get this one since it was one sale. It was even cheaper than the 256gb. Make sure you look at all options when buying!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A big upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had an iPhone SE and this is a major upgrade. I was afraid that the larger size would be cumbersome but after a week I feel I’ve adjusted already. I always have liked and trusted iPhones and will likely keep buying them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    different phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I miss the home button and the swiping feature doesn't work well. Great screen.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My daughter loves her Apple - iPhone XS Max 64GB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an awesome buy an the best priced around the Mall. Not only that! I always get her hand me downs and really looking forward for next year that she up grades....lol You will see her next year at Best Buy buying her new phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm learning every day more incredible things the more I learn to used the more I realize there is still so much more still to learn I love I could never get tired of using it. The phone has made so many things easier for me. Great phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best phone I've owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far, the best phone I have owned to date. Have always had iPhones, but I did try Samsung S7 & S8, and also Google Pixel 3 before purchasing Xs Max. Having the larger screen size without the bezels makes the experience much better, would have been 5 star review but Siri and voice recognition is still far behind Google. Still a great phone, which I can use Google AI on iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it under the BOGO from AT&T....My most favorite iPhone ever! I thought it would be redundant but boy was I wrong! The features and fluidity of the phone makes so exciting to use daily! Couldn’t be more happy with the purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded in a Samsung. I will say you can do more with the Samsung than the Apple. But I kept it because of the watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best phone ever super quality, never broken with the silicon cover even dropped by accidents. I do not use the screen protector but the screen still good after one year only small scotches

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I updated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the new phone and have not been disappointed. the photo is about the same size as the Iphone 6, but photos are alot sharper, still getting used to moving between apps. But overall very impressed with the quality of the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iPhone ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an iPhone 7 Plus and it truly feels like a leap towards the future. I love the full edge to edge display of the Xs Max and the fact that it is smaller than my 7 Plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My daughter loves her new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has been nagging me to get her this phone from the minute she heard of it. We are now both in love with the quality of the pictures and videos, such an excellent camera. Apple has truly outdone themselves with this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with apple product. The only brand wanna invest my money... I had iPhone 6 plus and I just got tired of using it in a long time. I dont want to let go of it coz it still works great but just needed an upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a beast of a phone. I haven’t really immersed myself in everything it has to offer, but for what I’ve experienced so far and how it feels, I’m giving it a very well deserved five star rating. I’m loving my new IPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is truly amazing. Screen is incredible and I can notice the additional screen size versus the 7 Plus. Only downside is it is a little heavy. Because of the steel border on the sides, I am going to try winging it without a case.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I phone x max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size being a little larger. It isn’t heavy. I’ve had problems with the battery not lasting as long

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone, over priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone for my dad. He switched from android to iOS and it seems easier for him to use since he is older

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely screen size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used iphone X before and changed to XS MAX. I prefer this phone because this has a nice screen size. speed also really good. but face recognition speed I don't see any difference. I recommend this phone who loves big screen phones.

    I would recommend this to a friend
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