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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.8 out of 5 stars with 3975 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 3,975 reviews
  • Rated 5 out of 5 stars

    Great Phone!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been an iPhone user because of how much I like the interface. The XS is no exception. It has the same feel of the previous ones that I love with the addition of some upgrades. Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone is alright, should of just kept my XR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    XR is probably a better option since it’s way cheaper, but overall a good phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched to this phone from a Samsung Note8. And I like it much better. I hope that apple isn’t like Samsung it seems like once a Samsung is a year old they do updates that kill your battery and service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good when taking pictures or videos. Easy to operate if you are not a new iPhone user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best phone I've ever had. It's so smooth and fluid. I'm coming from a galaxy 9+ I would recommend this phone to anyone looking for a great phone that is fast and just works. Face ID is quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed with my iPhone XS max. I really like the face id function. The edge to edge display allows me to watch my Netflix shows on the my phone and leave my iPad mini 4 at home when traveling out of town.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent display and photos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the display and colors. The photos are great and are excellent even in fading light. This phone is huge which makes it easier on the eyes when reading. The only con is that the notch does bother me a bit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ever!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best iPhone I’ve ever owned. Picture quality is fantastic, color is gorgeous, and the the screen/phone size is perfect. Love everything about this phone and have no regrets with purchasing it. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1st time apple phone owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a android user. How ever I loved that this phone was bigger than my previous Note that I had owned I am still learning how to use it as it is much different but so far seems to be a great phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded my standards

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this phone screams luxury. Hold a great charge, camera is beyond amazing (especially portrait mode), and Face ID is a fabulous new feature that is so convenient and works on all angles of face!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product. Good price and a good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still learning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The no button feature had to get used to and the up swipe to bring back the open screens wasn’t easy Love the camera and large screen Playing music is great Need to have a feature to block unwanted emails

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgraded version

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone. Didn’t think I needed a replacement but I dropped it in the water and now this one is way better than my iPhone 6 they died of asphyxiation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure it is worth the $1250 price tag but it is a solid phone. I just hope I don’t drop it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat iPhone so far and since Best Buy had a good deal in it I decided to splurge. Although I do regret trading in My iPhone 6plus.. I only got 85 for it and I could have gone to apple store and gotten $200

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great products and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who helped me did an outstanding job and of course the product is great! I would definitely go back to Best Buy for more electronics and other items!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my husband to replace his 6. He couldn't be happier with it, except he wishes he could charge the phone and have earbuds plugged in at the same time. Easy fix with wireless earbuds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the Apple iPhone XS Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an iPhone 7plus and it is a great phone but we needed one more nice phone so we bought this one. It is simple to use, has a great battery life and the size and screen are super. The display is outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I held out for a long time waiting to get a new iPhone and this one took some getting used to I must admit, but now I can never go back. It is perfection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From not having a home button to getting SIRI’s attention with the side button to the awesome two cameras, this phone was the best upgrade I have ever had. Not having a home button took some getting used to.

    I would recommend this to a friend
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