Customer Ratings & Reviews

Similar to my 8 plus and faster. Overall the X model is good just pricey. I like the size as it helps with viewing and can do remote controls in an emergency (IT work) smaller X was too small for this.

The customer service at Best Buy was great when I purchased it. I switched to the iPhone XS Max from an android phone about moths ago and it was a great decision. I have had no issues with the this iPhone.

There is something to be said about Apple and their iPhone. They may not always have the fanciest or trendiest features, but they always do exactly what they are supposed to. That is what I want in a phone.

There is something to be said about Apple and their iPhone. They may not always have the fanciest or trendiest features, but they always do exactly what they are supposed to. That is what I want in a phone.

new iPhone xs Max very large screen, but not too large of a footprint overall for the device. very fast, sleek, same IPhone items you expect, but beefier.....

I upgraded from my iPhone 7 to the XS MAX, and what an upgrade!!! This iPhone has so many tips to just keep making it better. Im very impressed and if you’re going to upgrade, don’t settle, go for the MAX!!!

Best Buy gave a wonderful deal by knocking $700 off the retail price for such an awesome iPhone. Get it while you can. Even the phone carriers won’t give you a deal this good.

I recently switched my iPhone 6s Plus and got an iPhone X in July. I really was not liking the size of the X. So when the new xs max came out and saw the size I ended up taking a loss on trading my X for the XS Max. I absolutely love the size of it since it is the same size as the plus and having a full screen is awesome. So my advice is if you had a plus size iPhone stick with the max and you will be very happy with it.

Great new Iphone, I prefer the old Home key. Massive screen is great. Too big for 1 handed use.

This is my first iPhone and I can't believe I waited this long to switch from an android. The price is higher than it should be but I'm trying to rationalize the price with how long I usually keep a phone.

I have always hated to upgrade to the latest technology for this product simply because I am completely satisfied with my 4 year old phone but I am amazed with all the available feature/s of the new one.

When you want the very best...you know where to go. The prices will be forever ridiculous and not rational but the lifelong payment plan works. Besides, I was able to keep my last phone through 4 generations.

This phone is the iPhone X on steroids! Camera is great, battery life excellent! The only concern I have had is wireless connection capabilities is definitely has a lower range! Other than that a great phone!

Have been an iPhone user since the 3Gs and have loved them ever since. I know people complain about the price, but if you’re not upgrading every year it’s definitely worth it to own something that will last.

Love my new phone! Still learning all the latest features. It was hard at first not using a "home" button, but I'm getting used to it now and using Face Id instead of a fingerprint. Price could be better.

Went from a 6S plus, so form factor is similar, still learning new features, but no complaints so far. Yes, it's a little price, but used the trade-in for old phone, and 12mo no interest with Best Buy.

i love this thing, its a huge step up from my Iphone 7 plus i had and i love the wirless charging because the iphone 7 plus i had was having a hard time charging due to the charger port starting to go out

Ok - I like my new iphone just not the price at $1K plus. My last phone was a 6S Plus - so all the new features and camera upgrades much easier to use - if you are an Apple person then worth the upgrade.

This was my first iPhone and let me tell you I loved it so much. Very easy to learn after using androids for years. Made me fall in love with iPhones.

Love my new XS Max. I’ve been an Apple fan for a long time and they just get better and better. I do have to admit that it has been an adjustment without a home key but I’m beginning to get used to it.