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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1900 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the iPod touch's music capabilities, user-friendly interface, compact size, and FaceTime feature. They appreciate the ample storage space, making it suitable for storing photos and music. However, concerns are raised regarding battery life, with some users reporting shorter than expected battery life. Additionally, the relatively high price point and the fact that the product has been discontinued are mentioned as drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,900 reviews
  • Pros mentioned:
    Ease of use, Facetime

    Rated 5 out of 5 stars

    Perfect for kids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 8 year old had an outdated iPad and needed an upgrade. This was a perfect solution for her as it was more compact and satisfied her want for “a phone”. I refuse to buy her a phone at 8 years old however this iPod does everything a Phone’s will do without the cellular service. Can text and FaceTime over WiFi (with parental controls of course). She was able to even get a pop socket. Easy upgrade that satisfies both the parent and child.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Facetime
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect for vacations!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love to listen to music when we are doing yard work or out on the boat. This is perfect since it offers a bluetooth connection to our wireless speakers. My favorite thing about it other than it's easy to use & you can use it for so many other purposes, I can face time the Grandbaby's with it since I don't have an iphone. I also love that I don't have to use my battery time up on my phone when I want to listen to music!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Easy Listening

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for easy listening! Small, light, convenient and functional. This replaces a Gen 6 model that had a battery issue after 4 years. Only caution - don’t leave on the charger for extended periods. The battery in my Gen 6 wore down because I tended to let this happen been uses.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality, Storage

    Rated 5 out of 5 stars

    Great iPod for every day use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently had my older iPod become unusable, and purchased this as a replacement. I use it with my arm band when exercising, and also with my speaker for playing music anywhere I want. I also downloaded apps to the device to be able to play games and practice languages. It's working great!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality, Storage

    Rated 5 out of 5 stars

    Nice little device, Apple should revive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as expected, nice little device. Surprised Apple discontinued it, maybe they'll revive it (the remaining ones all sold out immediately, I had to buy an open-box item, which by the way worked out fine, thank you Best Buy).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Facetime
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    iPod for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Is great for young kids who want a “phone” but you don’t have to worry about a monthly bill. Both my 4 yo and 7 yo use it to FaceTime family and friends, watch movies and play Roblox. The only reason it gets 4 stars is battery life doesn’t last more than an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great for Apps

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a low tech guy and still use my Tracfone for calls and texts and I have a laptop and PC for general use. When connected to WiFi at home or on the road I do love to use my iPod for emails and apps. This replaces my old one for which many of my favorite apps could no longer be updated. It works fine and is of a size easy to carry in my pocket. I was easily able to transfer copies of pictures I had stored on my old iPod and my favorite apps were easy to download and work ever so much better. I still use my old one for its keyboard app and now can keep that one in my bag of choir music so I don't forget it on Sunday morning. For my needs the size is much better than that of an iPad and the price is better too. I spoke with an Associate at Best Buy before making this purchase and he addressed the minor questions I had. It was not in stock at my store but my order was filled quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect for my music collection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't want to take up space on my phone for all my music. I use the iPod Touch for only music, but I have downloaded music from my iTunes account and the Spotify app for variety. It's small, light, and sleek. The shade of blue is bright and fun.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pink ipod

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my iPod. Love the color. It's pink. I have to have My music wherever I go. Very well priced. Easy to pick up at order pick up. Did the open box saved a little more. Perfect condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for kids

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 10 year old as a trial run before getting an actual phone. Its much more affordable than an actual iPhone and does all the same things as long as within wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    a great "phone" for kids

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my 5 year old daughter so she can have a "phone". Honestly the best purchase, now she doesn't have to ask for my phone to watch youtube or play games all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Screen

    Rated 5 out of 5 stars

    Great alternative to a cell for younger kids

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were ready to get an iPhone for your younger daughter but without being able to share toys in her afterschool program due to COVID we wanted to get her something compact to play with. This has been a great alternative! I highly recommend getting the AppleCare, I did not put a high-quality case on it and she has already broken the screen (my fault), and its around $120 to replace out of pocket. Luckily we purchased so only $49 with the AppleCare.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Sound quality

    Rated 5 out of 5 stars

    great ipod

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its very user friendly , I like how small it is and easy to use good sound quality and of course its a good product being an Apple .

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    great for keeping in touch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a life saver to allow Facetime during the COVID pandemic. It is small, and light and connects quickly, has plenty of storage, and looks cute. We love it

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Great MP3 player and smart device hybrid

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves it. It’s small and has lots of features (primary reason was for MP3s). I love that I can control it as a parent through apples settings.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality, Storage

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted a phone but we are together all the time and he is still young. So I gifted this to him for Christmas. He loves it and calls it his phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    It works great.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Apple products. This one doesn’t disappoint. Very light and works great. Easy to use and a high quality item.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great little device

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get one of these before they discontinued them.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product love it battery last long time Thin enough to put it anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for our house

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect for the parent that doesn’t want to adhere to societal pressure of buying phones. Nowadays many places have WiFi so the kids can call and text as needed.

    I would recommend this to a friend
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