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Customer Ratings & Reviews

Your price for this item is $879.99

Customer reviews

Rating 4 out of 5 stars with 11 reviews

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73%
would recommend
to a friend

Customers are saying

Customers are pleased with the condition of the Macbook® 12" Pre-owned Laptop. They are happy with the overall quality and appearance of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-11 of 11 reviews
  • Rated 4 out of 5 stars

    Great laptop for school!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is amazing! It’s light weight and compact to bring to school. Easy to travel with. It’s a little hard to get use to if you’ve been using Windows your whole life. But if you have an iPhone or iPad, the concept of the MacBook is pretty similar to them both. It doesn’t take long to get the hang of it. I would look up some tutorials on how to use it and to understand the command codes. You will have to get USB C HUB adapter if you want to plug in a USB cord, SD card, or HDMI cable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall happy with pre-owned laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy overall, but disappointed in lack of information on device and difficulty in transferring from previous Macbook Air, and no other plug-in slots besides charger spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Used MacBook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a couple of weeks for Best Buy to track one down, but they were able to. Great condition. MacBooks are great computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these at the same time. I would highly recommend these computers to anyone. I’ve never experienced any sort of lag time or delays. I can’t compare it to the MacBook Pro but I have no reason to upgrade for a long time now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s in very good conditions, and it’s the way i ordered the only problem i saw was the camera where not clear enough

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer good, service bad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer arrived 7 days late but is in good condition. Customer service was not helpful

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system, just like new without the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Faster with more memory

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from previous MacBook Pro laptop - decided on this model for the extra memory and larger solid star hard drive - open boxed saved money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed for school. Works quick and easy. The camera is great for the classes on line now.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop came with damaged the charging cord was broken and it does not wanna charge

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    A few hidden details

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only gave this a 2 start rating because it really is a MacBook 12 inch computer. What I did not know, and what was not disclosed anywhere during the buying process was that this was a used sale from a retailer FACILITATED BY Best Buy as opposed to the purchased of a used item directly from Best Buy. There was no original charger in the box. And the battery is faulty and needs replacing, though it had been put in this system to "register" as a new computer. By the time I pay for a batter, I might as well of spent the extra money to buy a brand new machine. Truthfully, I could have bought a used laptop somewhere else and at least it would have came with an apple charger. I would not recommend this to anyone. I am very dissatisfied with this purchase due tot he misleading information and poor quality of the battery and lack of OEM charger.

    No, I would not recommend this to a friend
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