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Customer Ratings & Reviews

Customer reviews

Rating 3.3 out of 5 stars with 19 reviews

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63%
would recommend
to a friend

Customers are saying

Customers are satisfied with the good condition of the Macbook® 13.3" Refurbished Laptop. Customers have commented that the laptop shows signs of use but still looks great.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-19 of 19 reviews
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously owned this same Apple MacBook and was looking for a replacement. While searching, I saw they had some refurbished models and decided to take a chance. I still liked my MacBook but it was old, out of date, and the processor was dying. With this refurbished model, I got a newer unit, more HD memory, more flash memory, and an up to date operating system. If I can get 5-10 years out of this thing, I will consider it a great buy. As of right now, it runs smoothly and I have no complaints but the test of time will tell.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Broken cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I received the computer it looked well used, which was fine because I knew I was buying refurbished before hand. However the cord was ripped and would not charge. I took it into bestbuy and they told me I would have to return the whole thing and find another computer. They would not simply replace the cord. I'm pretty disappointed that best buy would send a broken cord out that was obviously torn.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very good referbished laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs very well only things wrong few scratches on top and bottom normal for used just buy a skin and bye bye problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very skeptical to purchase a remanufactured computer. This completely met all my expectations. Very clean, almost no scratches on the outside case and everything works perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for a high schooler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat an apple product. Only issue was that in came I the German language. Tiny bit of a problem setting up. One accomplished, runs like a drwam

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Refurbished Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not sure what to expect from a refurbished product. Shows signs of use but looks great. Did not need a new MacBook, great price. I Did need to do a clean install, because it was not returned to clean OS. Very happy with purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was in German when I received it. Runs slow, charger plug broke in half the first day I used it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My daughter loves it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for an affordable first Macbook for my daughter and I came across this one. Excellent fit for her needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad for used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top was a little beat up but overall works awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer....................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a laptop to allow for mobile office work. This item was exactly what we were looking for and completely met our expectations. Great product at a great price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken camers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the laptop for a class that I needed a camera for, the camera did not work

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The macbook came just as described if. It in better condition then expected. Love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good start laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working very good for what I need this Mac I will recommend this to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Buy. So Happy with this computer. Great find

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the beginning it was working pretty good but recently it started going very slow and freezing and then the hard drive wore out on me. DO NOT BUY refurbished EVER!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is a piece of junk. It will not keep a charge and the battery won't charge. I got it yesterday and has not been able to use it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this macbook and it was Shipped to me without an operating system installed. I returned it to best buy the very next day!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not refurbished quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is used quality. Scratched and returning. Sad.

    No, I would not recommend this to a friend
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