Customer Ratings & Reviews

Great computer. Speed is terrific and quality picture.

great battery life but that’s half the reason you pay for the macbook

Great product. Easy to use and navigate. Haven’t had one issue

It was great buying this device from Best Buy. The customer service was great, everything well explained and their professionalism is top notch. Thanks Best Buy PCH Torrance.

Very happy with my purchase. It is much better than my last MACBook

Awesome product great service Best Buy n Geek Squad thanks again you are #1

This Apple MacBook is excellent. It had everything needed and is extremely responsive. Very happy that we bought this one and received two years of Apple Care along with it as I belong to the Geek Squad. Best Buy was very helpful in selecting the right device for my laptop needs. I will continue to use Best Buy for all my computer needs.

Purchased for my high school son and it is works perfectly.

I love this MacBook! The color is super nice, the computer runs super smooth and the speakers are really nice.

I’m Mac lover so I really enjoying using it at this moment.

Best Buy got my item to me safely and the computer is amazing!

Great product! I would definitely recommend this product to anyone! We are very satisfied with all of our Apple products so far!

Great love it truly thank you glad I made the purchase

It was a great experience with this product purchacse

Windows guy for a long time but definitely recommend

This review concerns Best Buy's misleading "Excellent Condition Open-Box" rating, specifically regarding a MacBook Air M3 (purchased on trade-in). The product received was far from excellent: the packaging was muddy, and the laptop cover had a clear, visible hot coffee mug watermark—a sign of misuse and potential non-visible damage. This item should have been graded "Fair" or "Satisfactory," not "Excellent." When I sought a remedy (a price adjustment for the accurate condition, or an exchange), I was subjected to unbelievable unprofessionalism by "Manager" Ben. Ben's response was a masterclass in gaslighting. He refused to acknowledge the coffee mark as a problem, insisting I should be "grateful" for the price based on the original $1400 retail price of a two-year-old model. He was actively dishonest, prioritizing the defense of a false product rating over consumer integrity. When I asked for a manager, he confirmed he was the manager and then threatened to "sever the business relation." Verdict: Best Buy Beaverton's QC for their open-box "Excellent Condition" is dangerously overrated and deceptive. Furthermore, the store manager's behavior is toxic and completely unacceptable. This location actively fails consumers. Avoid their open-box deals.

Love the size and extra ports. I’m so glad i got this one!

Thank you so much, I will continue to my much product of Best Buy

We bought two new computers for the holidays. The employee that helped us was very respectful and took his time to answer our questions. He was very knowledgeable and definitely would purchase from Best Buy again.

The screen is so clear. Runs smoothly and quickly Loving it so far