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Customer Ratings & Reviews

Your price for this item is $319.99

Customer reviews

Rating 4 out of 5 stars with 40 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.7 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers are enthusiastic about the excellent condition of this refurbished MacBook Pro. Many are also happy with its performance, finding the speed adequate for tasks like college work. However, some customers have noted that the battery life could be better. Overall, the MacBook Pro seems to be well-received, with the battery life being the primary concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 40 reviews
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall pretty good would recommend. The battery life was alright and not too bad. Speed is adequate and good for college work. Would recommend for college or recreation.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great college MacBook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it is an older model but is in the best shape! Good working condition , purchased this for college , runs fast.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good ithem but the battery no good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this open box or use the computer its very good but after 3 month the battery no good

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Don’t buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The title says refurbished but after I activate this MacBook I found a battery fully wasted. The battery needs replaced. Was a waste of time

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    LOVE ITT!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much there was no scratches or anything looks perfectly brand new. I’m absolutely in love Tha k you sm this was worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Macbook

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    **Product Review:** The MacBook arrived promptly and in pristine condition, at a great price point. Its quality is exceptional, with no signs of damage or defects. I'm impressed with the swift delivery and the overall customer experience. Highly recommended for those seeking a reliable and high-quality laptop option at an excellent value.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    This is an older model than they claim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware that this listing is for a 2021 model release and they sent me a 2017. Two problems with this: One, it's not what I ordered and Second- 2017 was notorious for the faulty butterfly keyboard (which this version has) It's nearly impossible to type without mashing the keys down aggressively and this model is hard to retain value because of the class action against Mac for this faulty keyboard. I came to Best Buy to replace MY 2017 model and ended up with another 2017 model that is also in really bad condition. Black marks everywhere, faded keys, the whole deal! Make sure you double check what they send you. It clearly stated 2021 in the model and when I checked the actual computer on arrival, it said 2017.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Good refurbished MacBook.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refurbished MacBook is in great condition; just a few scuffs on the outside. It works flawlessly. Of course it was factory reset, so it had the High Sierra OS. I was able to update it to Ventura. It’s not compatible with Sonoma. It was a great deal and is meeting all my needs for work, email, internet browsing, YouTube, video editing, and the like.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Refurbished Mac Book

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great price and the computer looks like new. The only issue is the battery life isn't great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished MacBook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this MacBook. Being a refurbished laptop I wasn’t sure what to expect but it has been wonderful! We haven’t had any issues with it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Refurb, what you get is what you get

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is fine in terms of a functioning replacement. However the shell is all scratched up upon receiving it and doesn't look good. So fsr the hardware functions as expected.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    An excellent purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The equipment arrived in excellent condition. It even arrived 4 days earlier than expected. So far, it works well. It was a very good purchase—safe and fast.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    battery issue?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works perfect other than if you shut it down or restart even with a full battery it won't turn back on and say its dead until you plug it in. once you plug it back in it turns on and says the 88% battery percentage for example and then I can go back to using it with out charging.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Going strong

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure how well a refurbished laptop would work/stay working but I've had this computer almost a year and its working great still. I mostly use it for work and occasionally video streaming and haven't had any issues yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Been great so far…. Love the top tool bar and speed

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Refurbished laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the laptop is in perfect condition even though it was refurbished

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got the laptop opened it to it being wrapped really well with a bubble like casing and nothing was damaged. I really love this laptop it works great!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and affordable. Also happy it came with security and free months of Apple.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Looks nice but is too old.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display and width of the MacBook is very nice however apple doesn’t make updates for the macs with an intel chip. You won’t be able to use up to date Microsoft office products etc without an up to date MacOS. Not worth the price unless you’re a collector or buying for nostalgia.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    MacBook Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MacBook Pro is very suitable for everyday doings no scratches everything can in package love the product.

    I would recommend this to a friend
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