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Customer Ratings & Reviews

Customer reviews

Rating 3.5 out of 5 stars with 24 reviews

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71%
would recommend
to a friend

Customers are saying

Customers have good things to say about the condition of the MacBook Pro 13.3" Pre-Owned Laptop. Many describe the laptop as being in great condition, like new, or even as if it were brand new. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-24 of 24 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves the MAC. Uses it every day. Will recommend this product to all my peers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , recommended purchasing . Definitely pleased with purchase

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer does not work. I bought two and neither of them are working well. My daughter had to update hers out of the box and it would not take the update because it was so old, which meant that it was useless to her because she could not download Microsoft Word without it. Now, it will not come on at all. It was refurbished, but you would think that either Apple or Best Buy would honor their product by fixing the problem. Neither of them would. I am livid! I will NEVER buy another product from Best Buy and APPLE can forget me buying another product of theirs as well. This is unfortunate because our family loves technology. However, paying this much money for two and have them not work correctly is aggravating. I should have sent them back, but we thought that we could get them working later- so much for that thought! SAVE YOUR MONEY AND BUY A NEW ONE OR NOT AT ALL!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    big disappointment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this refurbished model, which is just like my old one, for one hour. It kept freezing up. I returned at my local store. I will never buy refurbished again.

    No, I would not recommend this to a friend
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