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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 3.7 out of 5 stars with 49 reviews

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Rating by feature

  • Value

    Rating 3.3 out of 5 stars

  • Quality

    Rating 3.0 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers praise the MacBook Pro 13.3" Refurbished laptop for its performance, noting its reliability and suitability for various tasks. Many appreciate its condition, describing it as excellent for a refurbished product and good value. However, some customers experienced issues with compatibility with newer systems. A few also mentioned that the battery life could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-49 of 49 reviews
  • Rated 5 out of 5 stars

    Good quality for used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. Good quality for the price. Would definitely recommend a similar product to friends and famil.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refurbished Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is perfect for what I use it for! Definitely would recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Do not Buy!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery is already out and can’t be used without charger .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Christmas present for the family to share.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ripped Off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was really bad. I did not receive until a month past it’s delivery time and the software is so slow. It cannot even load basic things like safari well. I do not recommend at all for the future

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item had dings, cord was dirty, and the laptop was still locked into another user

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible device

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was advertised on the Best Buy site so I assumed it was worth the money. Big mistake! Never buy refurbished equipment

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn’t make this purchase again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor product had I not been on a business trip I would have returned, time expired.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Don’t buy this!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is sold through a 3rd party who is not licensed by Apple. Had to exchange 2x’s both had dead batteries. Took us 20 hours on the phone with Best Buy and got no where. Thankfully the Mckinely mall location helped us out and refunded our money after 2 months of dealing with this issue. These are outdated MacBooks that Apple does not make replacement parts for. So I would not recommend this at all.

    No, I would not recommend this to a friend