Customer Ratings & Reviews

I've been putting off upgrading my aging Intel-based MacBook Pro from 2019. I've relied on it and my desktop Mac for the past couple of years. Fortunately, Best Buy has always been there when I needed assistance. Their service is excellent, and they provide helpful feedback. I recently purchased the MBP M5 Pro laptop (14-inch), and it works perfectly. It's lightning fast, the display is stunning, and the keyboard is very responsive. It joined my Apple ecosystem seamlessly within minutes. AI models run quickly and efficiently on the M5 chip. Editing in Photoshop is a breeze, and Final Cut Pro had no issues with rendering or exporting. I absolutely love it! Thank you, Best Buy, for a smooth purchase and delivery process

Bought this MacBook Pro for school/video edits/music production and local AI Models and it works amazing for all of them. Ontop of that the battery life is incredible on this thing! I can make it through an entire day without having to charge it. It’s very quick and has an incredible screen on it! Very similar to my OLED panels. This thing is the perfect “on the go machine”. It’s very compact and I look forward to taking it on the plane! I opted for this over the 16” because it’s way easier to carry around vs the 16”. So if you want portability with a fairly large screen then go for this 14”!

I bought this laptop as an open-box item in excellent condition, and it works great! It was exactly as expected, in perfect working and physical condition.

The salesman was wonderful to help me get the product I needed.

I purchased the 14-inch MacBook Pro with the M5 chip from Best Buy, and it has easily been one of the best tech purchases I’ve made. The performance is incredibly fast—apps open instantly, multitasking is seamless, and even heavier workloads like music production, video editing, and large projects run without slowing down. It feels powerful but also effortless. The display is outstanding. Colors are vibrant, blacks are deep, and the brightness makes everything look premium. Whether I’m working, streaming content, or browsing, the screen quality stands out every time I use it. The speakers are also surprisingly strong for a laptop, with clear sound and solid bass. Battery life has been excellent, lasting through a full day of use without stress. The build quality is exactly what you’d expect from Apple: sturdy, sleek, and professional. The keyboard feels great to type on, and the trackpad is still the best in the industry. What really makes this laptop special is the balance—it delivers pro-level power while still being portable and quiet. If you need a machine that feels future-proof and can handle serious work for years, the M5 MacBook Pro is absolutely worth it. Highly recommended.

Love the M5 Pro speed and the laptop weight, yet the frame seems rigid instead of flexible. For someone migrating from another MacBook, it’s very easy. The only downside is the SSD storage costs… Apple ramps up the price quickly for storage.

I’ve been using the M5 Pro MacBook Pro for a bit now and I honestly love it. It feels premium right out of the box and runs everything super smoothly with no lag. I use it a lot connected to my monitor and it handles everything easily. The display looks amazing and the battery life has been great so far. Overall I really enjoy using it every day and it definitely feels worth it. If you’re thinking about getting one, I’d say go for it.

I’ve had this computer for about a month now and it’s perfect. I do some photo editing as well as in grad school with some programs that I have to run and would absolutely drain the battery on my old laptop. I can easily go 3-4 days with this laptop before I have to worry about plugging it in. Very quick start up and processing power is fantastic.

In love with it! I just recently changed my 2017 MacBook Pro. After almost 10 years, btw it still works perfectly I just wanted something new. Download speed are phenomenal, nothing crashes, awesome screen resolution and imagine. Haven’t been able to mess much with the AI but I’m sure it’s great! I really like it!

Display quality is superb! The M5 pro silicon processor is out of this world fast..

Battery life great, display is nice, great laptop.

This configuration is the “Goldilocks” of the M5 Pro MacBook Pro line up. It can do everything I need it to do, from live music recording, video post production, audio post production and it’s more adaptive to AI. Plus I got an open box so that like a 10% discount right there. Highly recommended.

I'm so happy with the Macbook Pro the M5 chips are beyond amazing. I had an M2 Pro max years ago and this is runs smoother and is definately an upgrade I also love the portability of the 14" compared to the 16" it gives me portability with great performance

Perfect for what I need. My first macbook pro so hopefully it stays that way for a few years.

Runs very smooth. My first MacBook after the early 2000s and I am very pleased.

Everything I need for creative work (music and design), school (writing papers, online classes). This is a hard-working multi-tasking productivity machine. Plus it’s great for binging my favorite shows and movies in the background.

the new laptop is amazing. like the new color is definitely an upgrade

Is a good computer I recommend it 100% is a great computer

From my online representative helping me purchase to the final handing off of my receipt, my experience was beyond expectations. It's great to see people enjoying their jobs!

Great Size Macbook, very fast and reliable, very quick.