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Customer Ratings & Reviews

Customer reviews

Rating 2.6 out of 5 stars with 8 reviews

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38%
would recommend
to a friend

Customers are saying

Customers are impressed with the condition of the pre-owned MacBook Pro 15.4" laptops. Many reports highlight the excellent condition of the machines, even those that are older models. The laptops are described as working like new. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 8 reviews
  • Pros mentioned:
    Condition

    Rated 2 out of 5 stars

    Love the mac..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received my mbpro, and the charger does not work. Called geek squad, was transferred to some other department, end result is i should've bought a warranty for something i havent owned for an hour that was shipped to me faulty. The macbook was from 2011 and in fantastic condition, just cant use it without a charger.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 3 out of 5 stars

    Great condition but year was not what I wanted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is in great condition, runs well. However I did not know until I received the product that it was a 2009 laptop. That should be included in the description of the products when I searched for it. The year is important and should be included in the product description.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Works like it’s brand new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought a refurbished-Apple computer and it works like a new one. Great value for the price and I am very satisfied with my choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The electronic is okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m kind of disappoint because the the program is old and my laptop got frozen.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A headache

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It started getting hot during the first use. I returned it without any problems.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband needed a laptop and has a Dell desktop. I have Mac laptop and do not get aggravated with my computer like he does with his so I bought him this. He’s very happy with it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Many complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I calling corporate after talking with local store for assistance

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It did not work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy anything else pre owned from Best Buy

    No, I would not recommend this to a friend
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