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Customer reviews

Rating 4.7 out of 5 stars with 2795 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,795 reviews
  • Rated 5 out of 5 stars

    It was open box and work great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have since 2021 with it and lobe it it was an open box and is in excellent condition and working pretty good i save money on a really good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook Pro 2020 16”

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? Such a wonderful piece of equipment. Necessary for all young professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from MacBook 2015 13” to this bad boy. I am very pleased. The screen looks great- the keys light up- the speakers are loud. Battery life is great. I use it every day for work, couldn’t ask for a better laptop. Was also nice going with the bigger memory. There is so much more room for activities! I wasn’t impressed with the USB ports- as I had to buy converters to run most of everything I have.. seems as technology advances- having to purchase additional accessories you didn’t need to purchase with the previous model has been a new avenue for companies to make more revenue. Not that it’s a huge deal- it’s an annoyance- it’s like having 4 remotes that you can’t remember how to use to control everything on your TV. Once you get your movie playing- you gotta find the last remote because the other three in your lap don’t control the volume- that kind of annoying... There is enough room for it- an SD card reader- mini and normal size would be nice... The reason I purchased another MacBook- I came into work about a year ago- I left my MacBook 13” on my desk overnight to update. It rained really hard that night- and somehow the roof leaked- all over my laptop. The keyboard had water that filled every key- there was so much water that when I pressed the space bar it splashed back at me after I pressed it. To my surprise however, the screen turned on asking me for my passcode! I turned my laptop upside down as all the water came pooling out. I drained all the water- blew it out the best I could with a compressed air can- and was able to use it for work for the rest of the day. Other than the track pad sinking in a few days ago- it still runs perfect... Everything has its quirks- and cost- all in all I’m happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BOSS!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Mac is by far the best laptop Apple has produced. It is lightning fast, and the intel core is a monster! If you’ve been in the market for a laptop business or home use this is the way to go hands down. It has a processor that is fast and strong enough for multiple tasks and storage a plenty, but it also is great for students in college or high school that are seriously into art, science, business, and of course, MUSIC!!!! Gotta get this bad boy and give it all you got, it can definitely handle it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge Gain over MacBook Air

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've owned two MacBook Air laptops for years and they have served their purpose, to be light, readily accessible, and lean for mobile travel. We're to the point now of mobile editing in Illustrator, Lightroom, and Photoshop which was a growing chore on the Airs. The MacBook Pro easily handled the Adobe Creative Suite and the 16" screen is amazing. It's nice to move from the iMac 5k to this without feeling or seeing the difference. Having heard of the Touch Bar for years, I really had no interest in it, figuring it to be a gimmick. The Touch Bar blew me away, it's actually a small, low-res screen, showing previews of browser tabs for each tab and switching. And something as simple as a tap to empty trash proved faster than an extra mouse click. The gains in ports with the USB-C connectivity were an adjustment but powering into any port is nice depending on where I'm sitting with the laptop. I do however recommend finding a magnet power connector as that is one of the best Apple technical advancements ever. I rarely watch movies on devices but the sound and video on this is amazing. The sound is directional, pointing at the user creating a pretty immersive experience, I still decided to go with the Boom2 app for added EQ qualities and boost making the system just better. Listening to audio while working is the same, really a great background experience. I was hesitant to wait for the end of year Apple release of a new MacBook Air but with the Best Buy savings and rewards, I'm glad I didn't wait. It has changed our workflow already for the better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost a month with my 2019 macbook pro 16 inch which I bought from best buy and here's my honest review. Primarily I use it for my home studio recording and I run some top notch VST's like Omnisphere & Keyscape from spectrasonic. Everything runs smooth best thing about best buy is that they offer great deals here and there which I saved $200 on this model regular $2,799. If you planning to invest in a new macbook regarding for personal use or studio recording like me, go for it you won't be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An acceptable replacement for an old MBP17

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s blazing. The 16 inch screen is amazing, even in comparison to my old MBP17. I miss the MagSafe power connector. Hoping I don’t break this one off inside the laptop. The TouchPad is rather large, leaving little room for palms and an awkward hand position for typing. I was weary of the TouchBar, but now I love it!! Get yourself an adapter now. You will certainly need a USB-C adapter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible Laptop!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally decided to jump into the Mac world after being stubborn with owning a PC forever. I can honestly say I'm completely blown away by this laptop. The speed, the screen size, the performance is all top notch. It doesn't run hot at all. Battery life is solid. The magic keyboard and Touch Bar is really cool and easy to use. I went with the 1TB version. It definitely isn't cheap, but if you're on the fence about this just take the plunge and do it! You won't be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop in fact the last from Intel processor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been looking to switch from windows to Mac since long time. I felt this was the right time to switch for 16” MacBook Pro . If anyone has second thoughts or confusion on which processor to opt for, then they can standby for some more time, but i felt intel processor will be my right choice. I have been using 15” MacBook Pro since 2 years at my work place which made me to buy 16” now. So i am not new to MACOS environment, some cool features which i am experiencing being on Apple Ecosystem. Worth for money to invest on a product which definitely stays with me for at least 5 years down the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast! I needed a laptop for school due to studying for my Bachelors in Web Design and Development. It’s a little heavy, but the screen size it amazing. I got the MacBook Pro 16” - Processor: 2.3 GHz 8-core Intel i9 - Memory: 16 GB 2667 MHz DDR4 - Graphics: Intel UHD graphics 630 1536 MB. It’s a lot faster than my iMac and it’s able to with stand every program I run on it smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beauty & Brains in one complete package

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine works flawlessly and performs well. All of the programs runs smoothly. Only thing is Catalina OS has rendered some programs incompatible but its not the machine’s fault. There is very little noise. The monitor is bright and it does not run hot at least so far. I love my machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving My New MacBook Pro.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how lightweight my new MacBook Pro is. I purchased my original MacBook in early 2013. It was still up and being used daily. Now that I have my NEW MacBook, the clarity of the screen is beautiful! The function bar which can be hidden and the finger ID is a huge plus. The thing I love besides the lightweight machine is the trackpad! It's more than twice the size of my old Mac. I love the improved battery life & the charging cord. When you are buying a MacBook, you get what you pay ay for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd MacBook, 2nd MacBook Pro. absolutely love this computer. Im a photographer and this little machine works perfect with all of my editing programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this computer. The screen is amazing, the keyboard is soft and easy to use and the Touch ID and touch bar make things so much faster and convenient. A dock is a must have add on to add on all the ports the MacBook doesn’t come with. We hooked up a 4K tv as our “monitor“ so we have a nice and big screen to edit with. This is our fist MacBook but we have iPhones and iPads so it’s not a bad learning curve. The only negative that I see is how expensive it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cream of the crop!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hadn’t had a Mac laptop since 2008 so when I bought this one I was little nervous about the learning curve. Since, I gotten this one I am rapidly starting to become more comfortable navigating the applications. The sound and the display is even better than I remember on my last MAC. I was even able to buy a protective case that fits it. I love this Laptop!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MacBook Pro 16" long awaited and it's awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To have the power of an i9 processor in a desktop computer is amazing. With Apples elegant, smooth iOS it makes programs like Final Cut a breeze! I've been an Apple fan for years I welcomed the 16" especially when they did away with the 17" MacBook Pro. If you are considering this 16" then you should totally buy one, I love mine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast, crisp display, long battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been on MacBook Pro laptops since 2011 with 17 inch screens back then. Lived on the beach for 3 years, and the salt air killed my Mac. I waited for this model desperately, and it came through. Since 2011 I ran my YouTube channel on my Macs, editing & uploading videos & photos via Verizon Jetpack hotspot in remote locations I film. Never a problem with visual media on these MacBook Pros, right out of the box, no add-ons needed. Seagate powered external drive to hold video footage was all I attached when needed. Big display helps me review footage before uploading.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, Fast, FAST!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 16inch 2019 Macbook Pro 16GB Ram, 1Tb hard drive. I have never owned a computer with such response. No lagging in any video or amount of multitasking. I have my laptop connected to 2 additional monitors (monitor and living room 75 inch t.v.). The wireless connection to the 75inch t.v. is so responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like this screen better than 13”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros- Screen size, Touch Bar, graphics, keyboard. I like that I can write on my iPhone and when I open my MacBook the information has already transferred. I love the 16” screen size as the 13” seemed small for me and my old eyes. I’m not a tech person and this machine is easy to use. Con- Battery life doesn’t seem that great when I am playing video games with the kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a great piece of equipment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not understand why you would let it out of your store without turning on the firewall?

    I would recommend this to a friend