Customer Ratings & Reviews

I decided to upgrade from my 2020 MacBook Pro 13-inch intel chip laptop – because I found it was getting really slow. And I have to say – the change is huge! I love the larger screen on the 16-inch MacBook Pro and the return of the SD card slot. But – most of all – it’s lightning fast and the battery lasts for 17+ hours! (My old laptop would lose half its battery in 2 hours). It’s amazing. The only negative – is the size & weight of the new laptop. It’s clunky & heavy – it reminds me of my old 2011 MacBook Pro, which had a ton of ports, DVD player, SD card slot, etc. (It still works, by the way – which is a testament to Apple products). Also annoying is the constant reminders that pop up – telling me that many Intel-based apps (TurboTax, Spotify, VLC player, etc) won’t work in future OS updates on M5 Pro chip laptops. Not sure why Apple decided to stop allowing Rosetta to convert the apps to Apple Silicon. So, I’ve had to hunt around to see if the makers of those apps have made any updates, which is time-consuming & annoying. But, overall, I love the performance of my new laptop. Hope it continues performing well.

This is my first time getting a 16 inch laptop as i've been a consistent Macbook Pro 13 inch user since 2008. These laptops just last so much longer my first laptop lasted me 10 years and mysecond one has lasted me 6 years. The M1 was good and honestly it still works but the magic bar was starting to have issues and to be fair i've dropped it way too many times to count. The M5 is a significant upgrade for me with SO Much faster processing speed and I love having so much memory. I'm not as worried abut nearing the top of my memory limits with this laptop. Pros: Great speed and processing Huge screen- I can fit TWO documents side by side and that has been a game changer for me with work. - It's heft and SOLID Cons: - it's hefty- this is a heavy laptop compared to the 13 inch but I guess that is expected for a bigger laptop

Windows user since Windows on DOS days, never tried anything Apple made. Not for a minute, even through college when studying IT and cyber security. I became so very sick and tired of all the windows issues, and the ads... Oh the ads! And McAffee and all the things that break your session. I just decided on a whim to try a MacBook, and I got two - the air 24gb and the pro 48gb. The Air is ridiculous, it's all the laptop I would need- with a beautiful display and decent speakers (probably better than all but 1 or 2 Windows machines). But I have a new bad habit because MacOS is so much more stable than Windows- I leave it on for well over a week without rebooting. So I have maybe 200 browser tabs, 8-12 300+ page PDF's to reference, all the organization apps like Notion, notes, 5 finder windows, 4 different calendar accounts.... You get the idea. I would run out of memory on the 24gb by Tuesday morning, and with the 48gb MacBoook, I don't have to close anything. Now this is me being bad at using a computer, but the MacBook doesn't care. It just... Flies. Never studders, never hesitates, everything is seemless and fast. I bet in 2 months of 8-10 hour days and travelling all over, only a small handful of times has it even shown any sign of imperfection- and I'm on the public beta OS. These used to be expensive compared to a windows laptop, but depending on how you squint your eyes, that may not be the case anymore. In fact the G16 32gb 5080 I also tried, and this is better in every way ecxcept FPS on AAA games, was something like $1400 more. 5/5, would recommend. One more thing - windows laptops are always a tool. This is somehow something a little different. Just as capable, but (I can't believe I'm gonna say this about a laptop) somehow more personal.

I do video editing on a desktop with really good specs, and I was very surprised that the Mac would outperform my desktop in video editing. Of course, it only has 24 GB of RAM, so it struggles with Premiere and After Effects; however, if I'm just using Premiere, there is no problem. I really like how it feels, looks, overall it's just very solid. The screen itself is also very nice. I wanted a bigger screen for video editing and design, and it works well. I will miss gaming on Windows because MacOS has little support for it. I added a skin on mine just for scratches. I've been hearing that a hard case can damage the MacBook.

Upgraded from a 2019 Intel MacBook Pro, and this is not an upgrade… it’s a time jump. My old machine had been solid for years. Did everything I needed, never really let me down, but you could feel it working for a living. Fans spinning up, battery anxiety creeping in, and that occasional “give me a second” when juggling heavier apps. This new MacBook Pro? It just doesn’t have those moments. Everything is instant. Apps launch immediately, switching between them is seamless, and even when I’m running a stack of productivity tools alongside creative work, it never feels under pressure. What used to be small interruptions are just gone, and that adds up massively over a full day. Battery life is a quiet game changer. I’ve gone from planning my day around a charger to barely thinking about it. I can work a full day and still have juice left. That alone changes how portable this thing actually feels. And the silence. No fan noise in normal use is something I didn’t expect to care about, but it’s brilliant. It just gets on with it, no drama. The display is excellent. Bright, sharp, and genuinely enjoyable to look at whether I’m working or watching something. Going back to my old screen now feels like stepping backwards. Build quality is exactly what you’d expect. Solid, premium, and everything feels dialed in. Keyboard is comfortable, trackpad is still best in class, and the whole thing just feels… finished. What surprised me most is the overall flow. It’s not just faster, it removes friction from everything I do. Less waiting, less thinking about performance, more just getting on with work. If you’re on an older Intel MacBook and wondering if it’s worth it, this is a yes. Not a marginal gain. A proper leap forward.

I’ve been using the MacBook Pro 16-inch for a while now, and it’s easily one of the best laptops I’ve owned. The display is incredibly sharp and vibrant, the battery lasts all day, and the performance is fast enough to handle everything from everyday tasks to video editing. The keyboard feels great, and the speakers are surprisingly powerful for a laptop. It’s definitely expensive, but if you need a reliable, high-performance machine, it’s worth the investment. Only thing that would make me return is the ultra.

I needed a replacement for my aging IMac Pro. Something that would not break the bank but provided a quantum performance shift and a CPU/GPU combination ready for my photography and AI endeavors. I did a ton a research against all Apple products that met my basic criteria. I settled on the Pro chip with 18 cores and 20 GPU cores. I needed at least 32gb or above so I choose 48gb. I have had a lot of gear over the 35 plus years I spent in IT before I retired and this laptop is a beast. I have thrown a ton of my normal apps ad some new AI integrations with Gemini and have not looked back. Apple knocked it out of the park with these laptops. I cannot imagine what the future will bring.

I also threw away the mouse and put all my projects into this Macbook Pro M5. A transition beyond all imagination, has pushed my work efficiency up 6 times before. Security - Fast - Strong & Fast.

I use the MacBook Pro for work; this is my third one, and this model is truly incredible. It handles every process fast. I keep multiple graphic design programs open at the same time, and nothing lags—everything runs super smoothly. If you're thinking about buying a MacBook Pro for work, it’s the perfect choice; you won't regret it. Plus, all my Macs have worked flawlessly for years, making this an investment that pays off. Go for it.

This machine is a beast….. I am a software developer and I am loving this 2026 16” MacBook Pro M5 PRO. Honestly I was nervous about making the purchase as it is a lot of money, but after I start using it I am amazed of its features. And I got a really great customer service from Best Buy, they took the take to help me make the right decision and the process was very smooth. If you are a designer, software developer, game developer or do any type of job that need s lot of power, the 16” MacBook Pro M5 Pro is the beast..!!!

I went from a MacBook Air M2 to this. So the change is simply spectacular. My motivation was to understand and scale my knowledge on agentic architecture, as my old Mac was easily collapsed by my dummy experiments. This was an open box purchase and the package was neat, for me it was completely brand new, so the open box experience was perfect, can’t complain about anything, it totally worth the couple of extra bucks saved. P.S: My old MacBook Air was also open box and it is still there, I even dropped a small glass of water over the keyboard, and magically it has survived through years without glitches.

Best Mac I have owned, and I have been through 5. Very quick & the screen is amazing

Excellent laptop. The M5 Pro with 48GB of memory is incredibly fast and handles heavy multitasking, coding, and demanding applications without slowing down. The 16-inch display is beautiful, battery life is excellent, and the laptop stays surprisingly quiet even under heavier workloads. It is a little heavy, but that’s expected for a 16-inch machine this powerful. Overall, I’m very happy with the purchase and would definitely recommend it.

We just bought a Mac book pro M5 chip, it very fast light weight the display is awesomes

Lighting fast computer! Top tier purchase Definitely my favorite purchase/

I decided to upgrade to this MacBook Pro 16inch M5 processor with 1tb cause my old is 10 years old . My love my new one more faster speed and have more memory

Loving the MacBook music quality and interface are great.

I finally broke down before prices went back up again on Macs. I got a great deal after trading in my old 14” M3 Pro MacBook Pro and signing up for the Best Buy Plus rewards program. The upgrade to 16” was a mustn’t! I paid just over $2k for this gem and it’s made my life so much better with work. I’m the biggest Apple Fanboy out there

This open box MacBook Pro was in excellent shape, and does everything I need and more - you can't give it a hard enough job. Powerful computer.

Works good, Smooth and fast and runs huge processes and jobs without hanging. Perfect for running AI models locally. Sound and Display are on top notch.