Customer Ratings & Reviews

Beautiful device, and very quick. No buyers remorse here

As my first open box purchase I was crossing my fingers. I was pleasantly surprised on the prestine condition. I had purchased this on my way to an event when my knock off keyboard stopped working. I purchased online and was able to get this at the closet Best Buy. The process and product were amazing. Thanks Best Buy for saving me!!

I like how this key Baird is a lot like the computer keyboard.

The Magic Keyboard for the 13” iPad Pro (M4) is incredibly well-built. The typing experience feels just like a high-end laptop, the trackpad is smooth and responsive, and the floating design is both sleek and functional. It instantly turns the iPad into a true productivity machine. My only complaint? The price. It’s definitely expensive—but if you’re going all-in with the iPad Pro, this keyboard matches its quality perfectly.

Very sleek and elegant, like the product a whole lot.

Allows me to basically turn my iPad into a MacBook without having to lug around the weight of a MacBook Pro. No complaints here.

Dynamic upgrade. Really happy with this purchase. The new screen is awesome and the iPad in general is much lighter than previous editions. Def would recommend

Amazzing!! Easy to use!! Love it! A gift fir mg granddaughter & she loves it too!

Great product and great condition for open box. Was almost like new.

Excellent complement that turns my iPad literally in a laptop great purchase

A tad expensive, but the magic keyboard provides the iPad with great versatility that is essential for those interested in using it as a laptop replacement or substitute. I couldn't imagine using my iPad without it, though I wish the case offered more in terms of side protection.

It's an excellent device, but didn't really work with how I like to work.

I was hesitant about getting this particular keyboard mostly due to the price, but I’m so happy with my purchase. The connection between this keyboard and my iPad is seamless, no Bluetooth or anything required. You place your iPad on this keyboard and it just works, like Magic!!

The build quality is fantastic as usual for an official Apple product. Having a charging port built into the cover allows the port on the iPad to be used for other devices which is fantastic. The only reason I didn’t give it five stars is because the tablet isn’t super well balanced if not sitting in a flat surface like a table, but it’s manageable.

Light weight and sturdy for a keyboard. Normally I have struggled to keep a keyboard connected but this one connects automatically and works perfectly.

AWESOME! Make life easier then using touch pad on iPad.

Bought my daughter a new iPad for her birthday. She is a pianist so she uses the iPad to store her sheet music and makes notes on the compositions. Highly recommend for a busy performer!

Great product - makes day to day tasks much easier.

This rating is for the Magic Keyboard, Apple as well as Bestbuy. The product is great until it works. It’s a great keyboard for the iPad and I got it at a great price from Bestbuy. Many of these have had reliability and quality issues with keyboard not working or delayed typing or track pad not working. Tried to reach out for support to Bestbuy as I got it from here but was asked to check with Apple as the keyboard was still under warranty. Fair deal. Chatter with Apple and was told that this might require a replacement. Upon asking if the replacement part will be new, was informed that it sort of will be but it’s not for retail sale. Again fair deal. Given two options to either replace via mail get charged for the amount wait for 10-15 days until the defective keyboard is inspected and held amount credited back. Other option was to go to the Apple Store and get it done in person. Decided to get an appointment and went to the Apple Store. Sat for 20 mins for someone to come and once again check me in even though I was checked in. Another one comes to finally help after another wait for 15 mins. Basically does nothing, gives a snarky smile and tells me they don’t have “the parts” to replace the keyboard. I mean there were several brand new keyboards around being sold in store so that’s what bothered me. Tells me that he will “order” the part as they don’t have one in store and it will take 10-15 days to come and then another trip for me to pick it up. When I told him that the mail in option was actually faster, once again gives a snarky laugh to ask if I’d like to use mail service instead as that would prevent another trip to the Apple Store. Walked away wasting 2 hrs of my life. Just the worst customer service from Apple. Luckily a Bestbuy store was around the corner. I checked my purchase date and still had time to return the keyboard. Walked in the store, told the person at checkout what happened and was promptly attended. The guy at Bestbuy was amazing. Told me no need to worry about it, we will deal with Apple. Exactly what I wanted to hear. A refund was process in no time. Amazing customer service Bestbuy. Keep up the great service. Thank you

Loved it so much very useful and easy to maneuver.