Customer Ratings & Reviews

Got this as a gift for someone who still rocks an iPhone 6, earpiece speaker was blown. Screen and reset glass were ok quality with only 1 or 2 major scratches. Side had several deep scratches on it. Ended up returning and buying another one elsewhere for cheaper. Battery health was also at 70% and would need to be replaced for another 80 bucks.

Works perfectly, condition is good and no faults thanks you

Works like a charm. No problems. Received the phone with no scratches or marks

It was great gift for my daughter it was very good

“Excellent” condition arrived with a broken microphone. Customer service is the worst! Product arrived on 7/27 and hooked up the phone service on 7/29 to find out the microphone is damaged. All you hear is static coming from the person on the phone. Spoke with a Best Buy representative on 7/29 who informed me that the replacement device would be delivered to my local Best Buy on 8/7. I drove a six hour (round trip) to retrieve this device on 8/8 and exchange it, to find out that the replacement order was never actually placed. I spent hours more on the phone with different call representatives requesting to speak with supervisors to never receive a returned call to this day. I had to be connected to a supervisor through the chat feature on the Best Buy website who profusely apologized and said my only option is to return the device in store and purchase a different device that is carried in store; or to return the device with a prepaid shipping label and have the same device shipped to me 11 days later. Mind you, 1) the devices in store were relatively more expensive and 2) to do the even exchange for the same product, would have left my teen without a phone for two weeks who needs reliable phone service. We’re now outside of the 15 day return and exchange period. Very displeased with the device and customer service provided by Best Buy.

This was a good purchase! I ordered this for my friends birthday and she loved it!

Good phone, great color. Bought as a gift for someone who prefers an older model iphone 11.

Battery life is excellent, phone is in excellent conditions, no scratches.

I really love this phone. I’ve had it a few months and have had no problems. It was a good deal.

Bought for my daughter and she is in love with it! Excellent condition and workes perfectly!

This was a Christmas gift my girl just love this iphonee

works very well, as if it were a new device whitout any problem

I had to replace a lost iphone I used for work and bought an android sonce my work years are nearly done and it was much cheaper. After 3 weeks of trying to navigate the simplest tasks, I threw in the towel and puchased this iphone. I will NEVER buy another android for personal use.

Very good device, no scratches at all looks like a new

Best phone i’ve ever had. I would recommend and buy another

Good phone, seems like new. I’m so excited about this iPhone .

Works great overall and the battery is very good. It has a little ~1cm vertical scratch on the screen and it didn’t come in the original box so for that I put 4 stars.

Very nice product with durability and nice comfortable

Very nice product with durability and nice comfortable

Cell phone arrived earlier than suggested delivery date. It’s not in excellent condition but it is just what I had expected: very minor scratches but covered with a case.